Shawnee Mission Kia
Overland Park, KS
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I absolutely LOVE the service Dept! the guys are great to work with and they take great care of my SOUL! everytime I leave there it's like I'm driving a BRAND NEW CLEAN CAR!!!! They are FABULOUS!!! to work with and they take great care of my SOUL! everytime I leave there it's like I'm driving a BRAND NEW CLEAN CAR!!!! They are FABULOUS!!! More
David Morando was great and this is the second car i've bought from him in the last year. However, his new boss was a very nasty individual. He's from the old school of Car Salesmen: rude, obnoxious, more bought from him in the last year. However, his new boss was a very nasty individual. He's from the old school of Car Salesmen: rude, obnoxious, more concerned about arguing and haranguing the customer than being flexible enough to try different options to satisfy the customer. I almost did not buy the car because of how rude the manager was. I can't think of his name right now but David should know who he is. It took the owner 10 minutes for me to close the deal. More
DAVID WAS VERY KNOWLEDGABLE ABOUT THE VEHICLE AND OPTIONS AND THEIR OPERATION. HE WAS FREINDLY AND PERSONABLE AND TOOK THE TIME AND EFFORT TO ANSWER MY QUESTIONS, WHICH WERE ANSWERED PROMPTLY. HE KEPT ME AND THEIR OPERATION. HE WAS FREINDLY AND PERSONABLE AND TOOK THE TIME AND EFFORT TO ANSWER MY QUESTIONS, WHICH WERE ANSWERED PROMPTLY. HE KEPT ME INFORMED DURING THE NEGOTIATIONS AND WAS VERY STRAIGHT FORWARD. HE FOLLOWED UP WITH ME AFTER THE PURCHASE SEVERAL TIMES TO MAKE SURE I WAS SATISFIED WITH THE VEHICLE. I WOULD HIGHLY RECOMEND DAVID TO ANYONE WHO IS LOOKING FOR A GOOD USED CAR!! RZ-SHAWNEE More
My wife and I were in need of a "new" vehicle as the transmissions failed on both of our vehicles. Our credit was much less than appealing as we had both been laid off within 4 days of each othe as the transmissions failed on both of our vehicles. Our credit was much less than appealing as we had both been laid off within 4 days of each other in 2007. We had lost our home, both new vehicles and almost everything else that we owned. We never thought we would be able to purchase a newer vehicle ever again. John Coyner and the pre-owned team at Shawnee Mission Kia changed that for us. John was compassionate, empathetic and reassuring in his tone and demeanor. I had spent the entire day at 12 different dealerships and was made to feel that what I needed didn't matter and that I was unimportant to them because I wasn't a "big sale" for them. I expected the same from SM Kia, but received the exact opposite. We were treated as though we were the most important people to everyone involved in the process. The Finance team worked miracles to get us financed and John showed us every vehicle that we were interested in. Each person in the process stayed far past closing to ensure that we drove away that night in a car that was right for us and was within our price range. This was a completely new concept in car sales that I had never seen before. When we drove away,we felt as though we had made new friends at SM Kia and look forward to seeing them again. Thank you is not sufficient for allowing us the opportunity to re-establish ourselves and feel respected once again. You have assembled a winning team and I will shout those words at the top of my lungs for all to hear. More
Just wanted to let you know that my salesman David Morando went way above & beyond to help me find & purchase a new car that I really like. The engine on my previous car blew so I didn't have any tra Morando went way above & beyond to help me find & purchase a new car that I really like. The engine on my previous car blew so I didn't have any transportation to shop for a new car. David actually came to my home to pick me up & take me to the dealership! He spent many hours helping me with my financing & selection. He stayed late, way beyond his regular hours, just to make sure that I got the car I wanted. He was very friendly & personable but never made me feel pressured. I would recommend Shawnee Mission Kia & David Morando to anyone who needs a new car. Sara Hamilton Lenexa, KS More
We were not ideal candidates for financing, but David Morando and John Roberts worked really hard to find us financing. They were really great in explaining all the details about the financing, especiall Morando and John Roberts worked really hard to find us financing. They were really great in explaining all the details about the financing, especially David. David and his manager were able to find just the right car for us. David put us right at ease with the test drives. Plus, they gave us a really great deal on the warrenty by extending it. I would definitely recommend Shawnee Mission Kia to anyone looking for a used vehicle. More
We had a wonderful overall experience! Morgan made the whole process smooth and comfortable! We ended up purchasing a Kia Sorento 2013 and we would def come back to him for any future needs! Thanks Morgan whole process smooth and comfortable! We ended up purchasing a Kia Sorento 2013 and we would def come back to him for any future needs! Thanks Morgan! More
i gave the rating above because this was my second KIA i have bought with Nick and it was even better the second time. He was able to get me a great deal on a brand new one. have bought with Nick and it was even better the second time. He was able to get me a great deal on a brand new one. More
T.O. was very patient. I wanted a lot and even when he thought we might be pushing it, he never said no, he just smiled and asked anyway. In the end I got everything I wanted at the price I wanted. He ma thought we might be pushing it, he never said no, he just smiled and asked anyway. In the end I got everything I wanted at the price I wanted. He may car buying less stressful. Finally one of my main request was the home link system. I made it known from the beginning. I checked right before we closed the deal and that vehicle did not have it. Again T.O. Just smiled said I'll be right back and when he returned said he had it taken care of. No cost to me. We completed the sale and he ordered the home link and the service people called me when it arrived and installed it. T.O. Also called me a few days after and made sure everything was okay an to find out if I had any questions. Customer service has been great so far. I'm glad my car buying experience was enjoyable instead of the dreaded nightmare I'm use to. Thanks for the great experience. More
I had a great experience when I went to Shawnee Mission KIA! I was not expecting to leave with a car but with T.O.'s help, I drove away in a brand new KIA Soul! What really impressed me was that this was a KIA! I was not expecting to leave with a car but with T.O.'s help, I drove away in a brand new KIA Soul! What really impressed me was that this was all on T.O.'s day off! I would highly recommend Shawnee Mission KIA and especially Thomson "T.O." Omboga to anyone! More