Shawnee Mission Kia

Olivia was very pleasant and professional. She assisted me and made me feel very comfortable. I enjoyed working with her. I appreciate the time the service technician took to create a vi She assisted me and made me feel very comfortable. I enjoyed working with her. I appreciate the time the service technician took to create a video of the health of my car. Great service! More

Got assistance almost instantly, Diamond was very helpful and experienced in what they do. Will definitely come back for my next service appointment. and experienced in what they do. Will definitely come back for my next service appointment. More

We brought our car in for an oil change but left with under carriage damage due to loose screw. We were told that we hit a stick that caused the damage the manager repeatedly assumed that was the issue e under carriage damage due to loose screw. We were told that we hit a stick that caused the damage the manager repeatedly assumed that was the issue even after we informed her that we are 100% sure that we didn’t hit a stick. If you value your vehicle please stay far away from this place. More

Service department does a great job keeping the customer informed of what's going on with their vehicle. Scheduling service was quick and easy informed of what's going on with their vehicle. Scheduling service was quick and easy More

We purchased a new 2026 Kia Sportage this week, and had a very pleasant experience working with Sage Herrera. He was easy to work with, personable, and we did not feel pressured or pushed at any point during very pleasant experience working with Sage Herrera. He was easy to work with, personable, and we did not feel pressured or pushed at any point during the process. We initially walked out of the dealership earlier in the week as we were not able to reach an agreement, and Brandon (sales manager?) was not friendly and was unwilling to negotiate or do anything to earn our business. We were able to work with Sage via text in the days following and found even ground. Sage is the only reason that we went back to Shawnee Mission Kia to seal the deal. More

They do ok but if you don’t ask questions they will take advantage of you advantage of you More

They were very efficient and kind! ! Would recommend this dealership to others! They kept to their word with giving me my 4 free oil changes when I bought the car! ! Would recommend this dealership to others! They kept to their word with giving me my 4 free oil changes when I bought the car! More

Great customer service! Gave me free ride back to my house and picked me back up! Francisca is the best👏🚙 Gave me free ride back to my house and picked me back up! Francisca is the best👏🚙 More

Service is horrible! Poor etiquette towards customers. Overall inspection report does not match reality. Can cause damage to vehicle really quickly and they would take n Poor etiquette towards customers. Overall inspection report does not match reality. Can cause damage to vehicle really quickly and they would take no responsibilty! I would give zero stars if I could. More

Diamond took great care of my service department needs. I’ve been coming here for all car maintenance for the last five years. And I’ll be back. I’ve been coming here for all car maintenance for the last five years. And I’ll be back. More