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Shawnee Mission Kia

Overland Park, KS

Overview
Employees
Reviews
Vehicles
4.6
1,095 Reviews
Shawnee Mission Kia is Kansas City's leading Kia dealer in the number of new Kia's sold! Shawnee Mission Kia's service department is ranked as the #1 Customer Satisfaction Kia Service Department in the region! With your confidence and support Shawnee Mission Kia earned Kia's Presidents Award a distinctive honor that only 21 of the 640 Kia dealers have earned nationwide! In addition to its new Kia sales department Shawnee Mission Kia has pre-owned cars a Guaranteed Credit Approval Program. Easily BUY or TRADE with AcceleRide! Remember we're just a Short Drive from I-35.
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7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 1,095 reviews

March 02, 2026

Service department does a great job keeping the customer informed of what's going on with their vehicle. Scheduling service was quick and easy More

by ktscheible
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyia Cantrell
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Mar 05, 2026 -

Shawnee Mission Kia responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 02, 2026

We purchased a new 2026 Kia Sportage this week, and had a very pleasant experience working with Sage Herrera. He was easy to work with, personable, and we did not feel pressured or pushed at any point during More

by kaylamccully11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sage Herrera
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Mar 05, 2026 -

Shawnee Mission Kia responded

Hi, thank you for your kind review; we are happy to pass your comments to Sage here at Shawnee Mission Kia! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 01, 2026

They do ok but if you don’t ask questions they will take advantage of you More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Mar 05, 2026 -

Shawnee Mission Kia responded

Thank you for your feedback. We apologize if you felt taken advantage of. Our goal is always to ensure our customers are satisfied and we are constantly striving to improve our services. We welcome any questions you may have and are always happy to clarify any concerns.

February 26, 2026

They were very efficient and kind! ! Would recommend this dealership to others! They kept to their word with giving me my 4 free oil changes when I bought the car! More

by nikkitaylor_23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lily and Dennis
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Mar 02, 2026 -

Shawnee Mission Kia responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Shawnee Mission Kia. Please don't hesitate to reach out if there's anything additional we can do for you.

February 26, 2026

Great customer service! Gave me free ride back to my house and picked me back up! Francisca is the best👏🚙 More

by zleoparddude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisca
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Mar 02, 2026 -

Shawnee Mission Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shawnee Mission Kia. If you're ever in need of more help, please let us know!

February 23, 2026

Service is horrible! Poor etiquette towards customers. Overall inspection report does not match reality. Can cause damage to vehicle really quickly and they would take n More

by NC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know
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Feb 28, 2026 -

Shawnee Mission Kia responded

NC, please reach out to me directly so that we can discuss your concerns. It sounds like there is a lot going on, but I would greatly appreciate the opportunity to know specifics. Angela Baker Service Director - Shawnee Mission Kia abaker1@Group1Auto.com

February 22, 2026

Diamond took great care of my service department needs. I’ve been coming here for all car maintenance for the last five years. And I’ll be back. More

by scottr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond
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Feb 25, 2026 -

Shawnee Mission Kia responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 21, 2026

The team at Shawnee Mission Kia took great care of me today. Thank you for the fast and professional service. More

by jcaporterfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tab Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2026 -

Shawnee Mission Kia responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Shawnee Mission Kia! Please don't hesitate to reach out if there's anything additional we can do for you.

February 19, 2026

The process was quicker than I expected and everything went smoothly. My rep was very nice and knowledgeable. More

by crashonraceday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sofia Carl
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Feb 21, 2026 -

Shawnee Mission Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shawnee Mission Kia. Feel free to reach out to us if you need anything. Have a wonderful day.

February 19, 2026

The person I worked with did a great job! She was a professional, friendly, and was able to answer all of my questions and communicated effectively. The service was timely and I am happy with More

by RICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sofia
Report | Print
Feb 21, 2026 -

Shawnee Mission Kia responded

Hi Rich, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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