Shawnee Mission Kia

We had such a wonderful experience with Mike and Dennis! They met our expectations while searching for a new family car and worked with us very well! They met our expectations while searching for a new family car and worked with us very well! More

I took our car in for an oil change and recall work (3rd time for the recall work) and not only could they not complete the recall work they also couldn’t manage to complete the oil change after having the time for the recall work) and not only could they not complete the recall work they also couldn’t manage to complete the oil change after having the call for 4 hours. There was no communication about the work not getting done, only once I showed up at the dealership did they tell me that nothing had been done. Two messages left with the service director (Angela) have not been returned, nor has an email sent to the dealership. Extremely disappointing and unprofessional service, think twice before taking your car here. More

An efficient and pleasant visit to the dealership. Everyone was helpful and we got everything done. Everyone was helpful and we got everything done. More

She was very professional helpful and nice she explained everything to me what they did Thank you everything to me what they did Thank you More

My first check up since I bought the car everything went very smoothly, My advisor was there to greet me, and my car was ready when they said it would be! very smoothly, My advisor was there to greet me, and my car was ready when they said it would be! More

Diamond Perry was my service consultant on April 23, 2025. She exhibited a very good knowledge regarding my vehicle and carefully explained the service and repair needs recommended during the vehicle 2025. She exhibited a very good knowledge regarding my vehicle and carefully explained the service and repair needs recommended during the vehicle inspection. Good communication skills overall. People in the service department are always friendly and oriented towards making customers welcome! More

Working with Brian and his team was great! They were fast and friendly and didn’t try to over sale me. Very clean area inside and out! They were fast and friendly and didn’t try to over sale me. Very clean area inside and out! More

Went in for an oil change. They got me in and out quickly. Was faster than initially expected. They got me in and out quickly. Was faster than initially expected. More

Good service. Lady service writer was good. I was supposed to get a $25 discount due to an email marketing thing. The guy, not the lady that checked me out did not Lady service writer was good. I was supposed to get a $25 discount due to an email marketing thing. The guy, not the lady that checked me out did not get it on there. Said I would get it next time. SURE THING BET HE FORGETS IT AGAIN. More

Service team was exceptional and knowledgeable. Polite and explained everything well, would definitely go back when necessary Polite and explained everything well, would definitely go back when necessary More