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Shawnee Mission Kia

Overland Park, KS

4.5
823 Reviews

7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 823 reviews

June 14, 2023

I guess all the recent break-ins of Kia‘s have disappointed the service staff. He seem to be very defensive as they went on to tell me that short staffed and being overworked what’s the reason for More

by 1950robertab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa Raby
Jun 21, 2023 -

Shawnee Mission Kia responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Angela Baker Service Manager abaker@smkia.com

June 13, 2023

I usually avoid dealerships like the plague, however, my experience with Shawnee Mission Kia was fantastic. They were very accommodating and got me in and fixed up on record time. Tristan went above and bey More

by Gippetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
Jun 16, 2023 -

Shawnee Mission Kia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 11, 2023

I have had no problems with this dealership and the quality of service. Thank you More

by Annette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Jun 16, 2023 -

Shawnee Mission Kia responded

Thank you Annette for your kind words! We look forward to your business with us again!

June 09, 2023

My advisor met me when I pulled in, was courteous, informative, and quick to complete the job while I waited. More

by KIAcarnival
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Triston in Service I believe is who helped me
Jun 15, 2023 -

Shawnee Mission Kia responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

June 08, 2023

Always have been treated fair and will buy our next car there. Dennis Hitt is great to work with! More

by marlettawilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Johnson, Dennis Hitt
Jun 12, 2023 -

Shawnee Mission Kia responded

Thank you for the review, Marletta! We are very happy to hear that our team treated you well and was able to help you with your visit. Until the next time we meet, take care!

June 07, 2023

Always have a good experience when I come in for routine service. Very clean place. More

by Bbrammer1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Jun 10, 2023 -

Shawnee Mission Kia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 07, 2023

Had my first oil change on my new Seltos. Great and friendly service at Shawnee Mission KIA, very happy. More

by Jacqx111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Jun 10, 2023 -

Shawnee Mission Kia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 07, 2023

We were looking for a sportage and Dennis helped us get the one we wanted. Amazing customer service. They will definitely get my business in the future More

by mallory_pauley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Hitt
Jun 10, 2023 -

Shawnee Mission Kia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 07, 2023

Sales team was great, finance felt a little rushed and had to wait a while to finalize paperwork but it was a busy day so not the end of the world. Over all very satisfied. More

by jcm67452
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole, Everett, Nick
Jun 10, 2023 -

Shawnee Mission Kia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 06, 2023

Great team to work with. Would recommend them to anyone needing work done to their vehicles. More

by carlseelye78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Raby, Curt Elleman
Jun 10, 2023 -

Shawnee Mission Kia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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