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Shawnee Mission Kia

Overland Park, KS

Overview
Reviews
Vehicles
4.5
822 Reviews
Call Dealership (913) 384-9100
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7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 822 reviews

November 05, 2023

Benjamin and Francesca are so awesome! I would recommend Shawnee mission Kia . Car was fixed very promptly More

by manikkaperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin and Francesca
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Nov 07, 2023 -

Shawnee Mission Kia responded

It's fantastic to hear that you had a great experience and that Benjamin and Francesca provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 01, 2023

Great experience! ! Goni Lamthi is the best! This is the 3rd car we purchased with help from Goni. We will probably consider him again when we are ready for our 4th! More

by Jo
Recommend Dealer
Yes
Employees Worked With
Goni Lamthi
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Nov 04, 2023 -

Shawnee Mission Kia responded

Congratulations on your new vehicle! We are thrilled that Goni provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

October 31, 2023

I was very satisfied with my experience with the service department. All of my concerns were addressed. More

by jacqueware365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
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Nov 02, 2023 -

Shawnee Mission Kia responded

We are pleased to hear that you were very satisfied with your experience in our service department at Shawnee Mission Kia and that we addressed all of your concerns. Effective communication and addressing customer concerns are important aspects of providing excellent service. Your positive feedback is much appreciated, and we are glad to hear that you had a satisfying experience!

October 31, 2023

Alyssa went out of her way to accommodate my urgent needs for a car repair. Very much appreciated. Thank you so much for everything. More

by bulzeye2345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Raby
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Nov 02, 2023 -

Shawnee Mission Kia responded

It's wonderful to hear that Alyssa went above and beyond to accommodate your urgent car repair needs. Exceptional customer service and dedication can make a significant difference in resolving urgent situations. Your positive feedback is greatly appreciated!

October 27, 2023

Great experience! As advertised, efficient, and timely! Our Sales Consultant Mark made the difference. Thanks Shawnee Mission Kia! See you next time! More

by bierg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Muller
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Nov 01, 2023 -

Shawnee Mission Kia responded

Having a great experience that's efficient and timely, along with the positive impact of a sales consultant like Mark, is something many customers appreciate. We are glad to hear that you had a positive experience and look forward to your next visit.

October 25, 2023

Took my car in for recall plus some service work. Everyone was very nice. The only thing better would have been a loaner. Haha! Thank you! More

by Cheryl Nichols-Hatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Report | Print
Nov 02, 2023 -

Shawnee Mission Kia responded

It's great to hear that everyone was very nice during your visit for recall and service work. Your positive feedback is much appreciated!

October 21, 2023

This dealer is easy and fun to deal with. They always take good care of the customer and the vehicle. More

by SB33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca, Curt Elleman
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Oct 24, 2023 -

Shawnee Mission Kia responded

It's great to hear that this dealer is easy and enjoyable to deal with and that they consistently take good care of both the customer and the vehicle. A customer-centric approach and attentive service can lead to a positive experience.

October 20, 2023

Customer service people are great … both behind the desk and the super friendly guy who helps receive and return the vehicles. Cost was as represented More

by jshechter47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vehicle retrieval , Curt Elleman
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Oct 24, 2023 -

Shawnee Mission Kia responded

It's fantastic to hear that the customer service people at Shawnee Mission Kia, including those at the front desk and the friendly individuals helping with receiving and returning vehicles, provided great service. It's also reassuring that the cost was as represented, which adds transparency to the service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 18, 2023

They had inventory on the lot (unlike the other brand we were considering) and we found a model with the features we wanted. So we bought it. Scott was great to work with. We’re going back tomorrow evenin More

by maxsherman73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Virden
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Oct 20, 2023 -

Shawnee Mission Kia responded

It's great to hear that you found the vehicle you wanted with the features you were looking for at Shawnee Mission Kia. Scott's assistance and your upcoming session to learn about all the features are steps in the right direction for ensuring you have a great ownership experience with your new vehicle. Enjoy your new vehicle and your education session!

October 17, 2023

This is our third lease here, Scott Virder is our salesman and great to work with. We have been pleased with all the service and sales help. Even Mark, the finance guy is friendly and helpful. More

by jpostlewait
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Virden
Report | Print
Oct 18, 2023 -

Shawnee Mission Kia responded

We greatly appreciate your continued trust in our dealership, especially for your third lease. It's wonderful to hear that Scott has been a great salesman to work with and that you've been pleased with both the service and sales assistance. It's great to know that Mark, the finance guy, has also been friendly and helpful. Your satisfaction is our goal, and we look forward to serving you again!

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