Shawnee Mission Kia

I always know what to expect when they service my car. I was in and out in about 2 hours. I was in and out in about 2 hours. More

Super fast really friendly and very nice people to talk to ,very knowledgeable and helpful when I had a question to ,very knowledgeable and helpful when I had a question More

Staff is courteous and attentive. The facility was clean. They had optional inventory for us to shop and we're willing to show us other options. They tried to accommodate our wants an The facility was clean. They had optional inventory for us to shop and we're willing to show us other options. They tried to accommodate our wants and needs as closely as possible. More

Professional, supportive and most of all, friendly. Every visit is super easy and I am kept informed the whole time. Every visit is super easy and I am kept informed the whole time. More

Purchased a 2020 Sorento from them on Oct 23, it had a dent in it that they said they would fix. Dropped it off with them on Oct 30, they gave it back a day or two later, not fixed, in fact they had crea dent in it that they said they would fix. Dropped it off with them on Oct 30, they gave it back a day or two later, not fixed, in fact they had created more problems. Told me to bring it back a few days later, which we did. They have now had the vehicle for over 5 weeks! 5 weeks to fix a dent! Twice they have tried to give it back to me with new problems that they created. They left the bumper liner undone in the wheel well and took the vents out, so there liner is loose and dangling and there is a hole where the trim piece was. They replaced the bumper liner but did not order the trim pieces, so now we are still waiting for them to get the trim pieces fixed. We bought the car in October and we are now into December. More

Great place great people you feel valued as a customer and person very knowledgeable staff and person very knowledgeable staff More

Great service department. Friendly service managers and they get the job done more quickly than expected. It's also nice that they have a discount for certain appointment time Friendly service managers and they get the job done more quickly than expected. It's also nice that they have a discount for certain appointment times. More

Was treated unprofessionally by service department. Have not received call back to discuss my complaint. May look for new place to have car serviced Have not received call back to discuss my complaint. May look for new place to have car serviced More

Like you can make appointments on their website. Appreciate their attention to detail when checking over my car and letting me know what needs to be done in the future as well so there aren’t any s Appreciate their attention to detail when checking over my car and letting me know what needs to be done in the future as well so there aren’t any surprises. Like that if the service will be overly long they arrange for Lift to take me home and pick me up to return me to the dealership when my car is ready. I love when I get in my car after having it serviced it’s been vacuumed and dusted. More