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Shawnee Mission Kia

Overland Park, KS

Overview
Reviews
Vehicles
4.5
821 Reviews
Call Dealership (913) 384-9100
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7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 821 reviews

January 05, 2024

Everyone was nice, professional. My salesman Justin Everett was efficient while not making me feel like I was just sitting for long periods of time. The whole process was quicker tha More

by albertine_williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Everett
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Jan 05, 2024 -

albertine_williams responded

The reason I said that I didn't receive a phone call asking about how I like my new car is that I had gone back to the dealership the next day with my daughter to see if she could be qualified. At that visit, I told Justin that I loved my car and I asked a couple of questions about the way the car keeps you in your lane and about how the car seems to start again when you're pulling off at the stoplight. He answered both those questions and told me that I could turn those features off if I wanted. On the day I bought the car, he did take me to where my car was being prepared for me to take home. He said there was some inspection that needed to be done before I picked it up. So if that was the service dept, YES I was shown that department. I should not have answered NO to those questions. I just wasn't thinking clearly. Everything was great and happened so fast I was scared to sign the papers! Justin and the finance managers were great, fast, nice, and professional, from the time I stepped into the dealership. I didn't even expect to get a car and if I did, I didn't expect a 2024 but all of my expectations were exceeded and I'm happy with my new Kia!

January 04, 2024

Great experience at the service department. Friendly people, new technology. Honest and fair inspection and recommendations. More

by Lucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Porch, Curt Elleman
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Jan 05, 2024 -

Shawnee Mission Kia responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

All around was a good experience. Justin was our salesman and was great to work with. More

by Jsmu95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Everett
Report | Print
Jan 05, 2024 -

Shawnee Mission Kia responded

Congratulations on your new vehicle! We are thrilled that Justin provided you with a good sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 03, 2024

Excellent service by kind and thoughtful service professionals. Additionally, the prices are always right and the waiting area is stocked with amenities and plenty of space to work or lounge while s More

by Tellurider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran
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Jan 05, 2024 -

Shawnee Mission Kia responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 30, 2023

Very good service as always. I had an unscheduled appointment which they kindly accepted. Was In an out in less than two hours. More

by Jwhkia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Report | Print
Jan 03, 2024 -

Shawnee Mission Kia responded

We are thrilled to hear that you had a prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 30, 2023

Everyone was very nice and the work was done in the time that I was told More

by kcemartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
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Jan 03, 2024 -

Shawnee Mission Kia responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 29, 2023

Staff was very courteous and concerned about my wait . They were through in the work of my car. More

by maltbiarose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca V Jackson , Curt Elleman
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Jan 03, 2024 -

Shawnee Mission Kia responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 29, 2023

Prompt greeting. Helped with phone connection issue. Kept me informed during the day . Easy checkout. More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Report | Print
Dec 30, 2023 -

Shawnee Mission Kia responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 28, 2023

The front of house service was friendly and made sure I was taken care of during my time at the dealership. More

by JustAnotherPerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Hernandez
Report | Print
Dec 30, 2023 -

Shawnee Mission Kia responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 27, 2023

Always excellent service at Shawnee Mission Kia. Today with a oil change was no exception. More

by Clifros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman, Tony Koehler
Report | Print
Dec 30, 2023 -

Shawnee Mission Kia responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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