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Shawnee Mission Kia

Overland Park, KS

4.6
934 Reviews

7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 934 reviews

June 17, 2025

Very nice and helpful, even called to make sure everything was good. Scott & Tony are awesome More

by jdhardin07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott salesman Tony , Tab Martin
June 17, 2025

This is the second time I’ve bought a car from Shawnee Mission Kia. The salesman David was great and Nick went above and beyond to get me into my new car! I love it! More

by bfmurphy3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Nick
Jun 18, 2025 -

Shawnee Mission Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shawnee Mission Kia! Thank you again, and have a fantastic day!

June 17, 2025

It took over 5 hours to perform an oil change& tire rotation. 24,000 mileage maintenance.This was WITH a 9:15am appointment. They wouldn't let me wait for my car & offered Uber transport service. Then More

by Phllygrl475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler, Tab Martin
Jun 18, 2025 -

Shawnee Mission Kia responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Angela Baker Service Manager abaker1@Group1Auto.com

June 16, 2025

Francesca is a great service advisor! The service tech needs to focus on the details that would improve the overall experience. Like, when parking the car, please leave room for the cus More

by KCGillettes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
Jun 18, 2025 -

Shawnee Mission Kia responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. Patrick Duffer General Manager pduffer@smkia.com

June 14, 2025

Francesca was amazing and got me in and out and she was funny and went above and beyond for me and I would definitely come back to see her. More

by Brittany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francesca
Jun 16, 2025 -

Shawnee Mission Kia responded

Hi Brittany, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 13, 2025

Great information provided by everyone I spoke with and the buying transaction was seamless and friendly. Very happy with my Kia Sportage. More

by Lgp3691
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 15, 2025 -

Shawnee Mission Kia responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 13, 2025

Listened to what I wanted and found it without trying to sales me on something I didn't want. Patient and not pushy on anything. More

by tonaosborn20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Jun 15, 2025 -

Shawnee Mission Kia responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2025

Diamond was very helpful. She was able to direct me if she didn’t know. More

by nlanier77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Perry
Jun 13, 2025 -

Shawnee Mission Kia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2025

David was really great at helping me find my new car! Definitely coming to Shawnee Mission Kia More

by Crystal Richmond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Long, Tab Martin
Jun 10, 2025 -

Shawnee Mission Kia responded

Hi Crystal, thank you for your kind review; we are happy to pass along your comments to the team here at Shawnee Mission Kia! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2025

Francesca at Shawnee mission Kia is excellent! She takes the time with me when my vehicle is in to make sure they are responding to everything I ask for. She is very professional and has excellent More

by tlf5650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tab Martin
Jun 10, 2025 -

Shawnee Mission Kia responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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