Shawnee Mission Kia
Overland Park, KS
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Out customer service rep was Diamond and she was great ! Very friendly and easy to deal with . However, i only came in for some recall issues and oil change. The car was there 6 hrs. And I had an appointmen Very friendly and easy to deal with . However, i only came in for some recall issues and oil change. The car was there 6 hrs. And I had an appointment. They also removed the wheels is d inspected brakes which I never asked them to do. They need to be more efficient with working on reason for customer coming in. More
Excellent customer service. Francesca was very professional and made us very happy customers who will return to this dealership. Francesca was very professional and made us very happy customers who will return to this dealership. More
The rep I worked with was really personable. He made sure I got in despite their policy of no walk-ins. Given I have been coming there for years they worked with me on the price of repairs. The He made sure I got in despite their policy of no walk-ins. Given I have been coming there for years they worked with me on the price of repairs. The call center gave inaccurate information. I did notice today (one day after repairs) the mute button on my steering wheel is no longer functioning. If not for this and an inconvenience of the way the bill needed to be paid I would have given them five stars throughout. More
Always friendly and welcoming. They always have excellent service. We would recommend Shawnee Mission Kia to anyone. They always have excellent service. We would recommend Shawnee Mission Kia to anyone. More