Shawnee Mission Kia
Overland Park, KS
Filter Reviews by Keyword
By Type
Showing 819 reviews
The staff is very friendly, knowledgeable, and helpful. I really appreciate that they provided Lyft service to take me home while the car was being fixed in service department. The waiting room and restroo I really appreciate that they provided Lyft service to take me home while the car was being fixed in service department. The waiting room and restrooms are clean and comfortable. The restroom is actually elegant. More
They get you in for a cheap oil change then tell you you need an expensive repair. BEWARE!!! I was given an "all green" then when I took it back for recall, they told me I needed a steering coupler. Servi need an expensive repair. BEWARE!!! I was given an "all green" then when I took it back for recall, they told me I needed a steering coupler. Service agent said this has been a big problem with Optimas! If that's the case, why hasn't there been a recall!?! More
We were greeted the moment we walked in and felt welcomed. We applied online and then came into the dealership and met our salesman Tony. He helped us in every way possible and made the process si welcomed. We applied online and then came into the dealership and met our salesman Tony. He helped us in every way possible and made the process simple. He wasn’t pushy and didn’t try to sell us on a bunch of things we didn’t want or need. The car was priced great and I will definitely come back again when needed. I will also recommend this dealership to my friends. Thank you all More
Had a 2:30pm appointment and thought I had set up a wait for it appointment, Evidently I did not according to what they showed. There were 4 cars ahead of me! Took the Lyft home. Had to call around 5:30 pm for it appointment, Evidently I did not according to what they showed. There were 4 cars ahead of me! Took the Lyft home. Had to call around 5:30 pm knowing the Service Dept. closed at around 6pm., this being our only vehicle which I had informed the service representative. Another Lyft needed to pick me up. It took 3 hours for a scheduled Servicing. My car mats had not even been vacuumed. My expectations for SM Kia have been lowered. More