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Shawnee Mission Kia

Overland Park, KS

Overview
Reviews
Vehicles
4.5
1,072 Reviews
Call Dealership (913) 384-9100
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7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 1,072 reviews

January 28, 2008

We bought the car, but it only took them almost 2 months to get us our paperwork, then it was a mess trying to get the car tagged because I didnt have the paperwork. Just a lot of crap for no reason. This i More

by Aeliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin
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Jun 01, 2010 -

Shawnee Mission Kia responded

Aeliz, Good evening! I saw your notes about Shawnee Mission Kia on DealerRater.com. My name is Criss Castle, Group Sales Director for Shawnee Mission Kia. Although I wasn't with the company in 2008 when you had the problems with your paperwork, I want to apologize on behalf of our team. Buying a car is a big step and we are thankful that you chose to work with and we apologize for the inconvenience you had after the sale. I assure you that we want all of our customers to be happy. So when I read your note, I was compelled to reach out to you to apologize. I hope this finds you well and still enjoying your Kia. If we can do anything for you in the future, please call me for assistance. Sincerely, Criss Castle Group Sales Director Shawnee Mission Auto Group 913-915-6284 (my cell phone) criss@crisscastle.com

October 27, 2004

I would not recommend this dealership. People who have flawed credit are embarassed or think no other dealership will help them, and this dealership takes advantage of that way of thinking. They are slea More

by cindyg68
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jack/Ben
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Jun 01, 2010 -

Shawnee Mission Kia responded

Cindyg68, Good evening! I saw your notes about Shawnee Mission Kia on DealerRater.com. My name is Criss Castle, Group Sales Director for Shawnee Mission Kia. Although I wasn't with the company in 2004 when you had the problems, I want to apologize on behalf of our team. Buying a car is a big step and we are thankful that you chose to try to work with us and we apologize for the inconvenience you had and that you felt uneasy. I assure you that we want all of our customers to be happy. So when I read your note, I was compelled to reach out to you to apologize. I hope this finds you well and if we can do anything for you in the future, please call me for assistance. After all this time, it would be great if you gave us another chance. Sincerely, Criss Castle Group Sales Director Shawnee Mission Auto Group 913-915-6284 (my cell phone) criss@crisscastle.com

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