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Shawnee Mission Kia
Overland Park, KS
1,199 Reviews
Shawnee Mission Kia is Kansas City's leading Kia dealer in the number of new Kia's sold! Shawnee Mission Kia's service department is ranked as the #1 Customer Satisfaction Kia Service Department in the region! With your confidence and support Shawnee Mission Kia earned Kia's Presidents Award a distinctive honor that only 21 of the 640 Kia dealers have earned nationwide!
In addition to its new Kia sales department Shawnee Mission Kia has pre-owned cars a Guaranteed Credit Approval Program. Easily BUY or TRADE with AcceleRide!
Remember we're just a Short Drive from I-35.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,199 reviews
November 05, 2026
I would give zero stars. Shop has had vehicle in for repairs under warranty multiple times since purchase for a dangerous issue. Purchased new 2023 Kia Soul with 13 miles a Shop has had vehicle in for repairs under warranty multiple times since purchase for a dangerous issue. Purchased new 2023 Kia Soul with 13 miles and has had same cluster failure without successful repair. They will not buy back vehicle and say it is not a lemon yet that cannot fix the problem. Dash goes black and does not display speed or anything else, blinkers and headlights do not work, reverse camera does not work. Is not safe to drive. The car has currently been at the dealership for an entire year with no progress on the repair and no offer for a loaner vehicle. Neither the dealership nor corporate are helpful. They actually threated to end a call because we were becoming frustrated with the situation and were not using bad language, but they said they didn't have to tolerate our attitude. I think we've been more patient than the average person given this situation, and they should be a little more customer satisfaction oriented. I have told everyone I know not to purchase from Kia! horrible product that they can't even repair and will not remedy when things go terrible wrong! More
by kerryellen
October 30, 2026
Francesca Jackson my advisor is the reason I go here. Smiling, caring, and explains everything. There are other dealers but as long as she’s here I’ll. Keep going back. Smiling, caring, and explains everything. There are other dealers but as long as she’s here I’ll. Keep going back. More
by pulltabdude
Employees Worked With
Francesca
October 28, 2026
$250 diagnostic fee is criminal! But my Service Rep was pretty cool. He was patient and that was appreciated. But my Service Rep was pretty cool. He was patient and that was appreciated. More
by Tommi
Employees Worked With
