Shawnee Mission Kia
Overland Park, KS
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All people involved were easy to work with and knew what was needed when the deal was made. Goni was very good at his sales position as was the sales manager. was needed when the deal was made. Goni was very good at his sales position as was the sales manager. More
It was very easy to schedule the appointment, the service tech was attentive to my request for maintenance to be performed and noted my concern for checking my coolant level. Everything was performed as requ tech was attentive to my request for maintenance to be performed and noted my concern for checking my coolant level. Everything was performed as requested and the car was ready in a few hours. Note I did drop it off and wasn’t in a hurry. I was contacted by the service mechanic that my car passed all checks . Great service as usual. More
My service tech, Diamond has got to be the most professional asset to your company . She is the reason I love coming back to Kia for my service. This young lady pays attention to detail. I respe professional asset to your company . She is the reason I love coming back to Kia for my service. This young lady pays attention to detail. I respect people that always go over and beyond. Thank you Diamond for being amazing and making me feel special every time I come in! More
The woman at the desk when I paid was very nice. Explained what was done and what the warranty would cover. Saw another issue with car and offered to check back to help with that problem too. Serv Explained what was done and what the warranty would cover. Saw another issue with car and offered to check back to help with that problem too. Service was good at keeping me updated on progress. More
Don't know why you make an appointment when they will move people before you. Cancel an appointment because I was 10 minutes late but my 7:15 appointment wasn't even started at 1pm because they moved peo move people before you. Cancel an appointment because I was 10 minutes late but my 7:15 appointment wasn't even started at 1pm because they moved people ahead of me. More
Trustworthy repair and friendly service advisors. Tyler kept me informed during the process. The service department also provides for transportation to and from your home or business via Uber a Tyler kept me informed during the process. The service department also provides for transportation to and from your home or business via Uber and Lyft. More
Don't ever believe that your 100,000 MI, 10-year warranty is going to cover anything if something goes wrong. They will always say it's caused by something else that is not covered under warranty and they ar is going to cover anything if something goes wrong. They will always say it's caused by something else that is not covered under warranty and they are rude and not knowledgeable. Stick with a reputable shop / garage that will not rip you off. More







