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Shawnee Mission Kia

Overland Park, KS

Overview
Reviews
Vehicles
4.5
811 Reviews
Call Dealership (913) 384-9100
View Awards

7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 811 reviews

January 21, 2025

Great service every time. Thanks for transportation back and forth so I don't have to wait all day at the dealership for my car. That's greatly appreciated. More

by bernicecollins2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Perry *****
Report | Print
January 19, 2025

Great service, mediocre purchase experience, MISERABLE financing. Worst financing system EVER. Highly unrecommended... avoid at all costs. More

by Todd G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Report | Print
Jan 21, 2025 -

Shawnee Mission Kia responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Jeremy Waple Pre-Owned Sales Manager jwaple@smkia.com

January 18, 2025

The service department here is outstanding. Never any problems or delays. I'm totally satisfied with the maintenance on my Kia. More

by hopolongbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Report | Print
Jan 20, 2025 -

Shawnee Mission Kia responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 17, 2025

My experience at Shawnee Mission Kia was wonderful! I got the car that I wanted and got it on my terms! No pressure at all! my salesman, Goni, and the finance department were extremely easy to work More

by Pcook1078
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Goni Lamthi
Report | Print
Jan 20, 2025 -

Shawnee Mission Kia responded

Hi, thank you for taking the time to leave a review for us at Shawnee Mission Kia. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2025

I would not even consider taking my car to another dealership with the way that they take care of business. They are always courteous, and kind, honest, and respectful. More

by allen.andre99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Report | Print
Jan 20, 2025 -

Shawnee Mission Kia responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 10, 2025

My experiences at the dealership were outstanding. in every way. All staff members were friendly and helpfuf. More

by Mayanthony156
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Virden
Report | Print
Jan 10, 2025 -

Mayanthony156 responded

My customer service experience was outstanding.

Jan 10, 2025 -

Mayanthony156 responded

My customer service experience was outstanding.

January 10, 2025

Excellent service with great mechanics. Lobby is clean and the service staff is very friendly More

by Peter Jung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Report | Print
Jan 12, 2025 -

Shawnee Mission Kia responded

Hi Peter, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 10, 2025

They are friendly, answered my questions and did what they said they would. Very happy with my service today. More

by sheinze305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Curt Elleman
Report | Print
Jan 12, 2025 -

Shawnee Mission Kia responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 08, 2025

Buying a car at Shawnee Mission Kia was a great experience. The sales staff were friendly, knowledgeable and helpful. More

by Julzfaye907
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Goni Lamthi
Report | Print
Jan 10, 2025 -

Shawnee Mission Kia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 08, 2025

Communication to me is important, when leaving my vehicle with a repair shop, expectations are let me know what needs to be fixed, how much time it will take and what the cost to me. I don’t want to have to More

by donaldafortin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Report | Print
Jan 10, 2025 -

Shawnee Mission Kia responded

Hi, thank you for bringing this matter to our attention. We use this as an opportunity to improve. We want the chance to address your concerns. Please reach out to us directly at (913) 384-9100 when you have a chance. Thank you, and we look forward to hearing from you.

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