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Shawnee Mission Kia

Overland Park, KS

Overview
Reviews
Vehicles
4.6
893 Reviews
Call Dealership (913) 384-9100
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7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 893 reviews

May 08, 2025

Excellent drive in service Advisor Diamond friendly and knowledgeable Kept me up to date on the work being done on my vehicle Let's talk about the music! HORRIBLE Loud. Static coming from the speaker More

by Bob O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond
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May 08, 2025

Everyone is Great takes time and listen I truly appreciate service as they work as a team!!!! Thanks my Shawnee family 💕 More

by ZaTura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela, Diamond, Fran, Miguel, Brandon
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May 07, 2025

Everything went perfectly. BEGI Treated me in a friendly efficient manner. I was totally pleased More

by GTS904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Begi
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May 09, 2025 -

Shawnee Mission Kia responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

May 06, 2025

I keep coming back to SM Kia because of the service department & their leadership. I always feel seen & appreciate the time they take to make me feel like a valued customer. More

by M King
Recommend Dealer
Yes
Employees Worked With
Mike
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May 09, 2025 -

Shawnee Mission Kia responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 05, 2025

Jeff George was our sales person on the purchase of a new EV9. Jeff advised us on multiple electric options and helped us finalize our choice of the EV9. Sales experience was great. More

by Jeffreyb.marsh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff George, Tab Martin
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May 08, 2025 -

Shawnee Mission Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shawnee Mission Kia. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 04, 2025

They were open happy friendly and caring place. The sales people greeted you at the door and were courtesy. More

by kellywanda547
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris and Tanner , Tab Martin
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May 06, 2025 -

Shawnee Mission Kia responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 02, 2025

Jeff was helping and understanding of what I wanted and he helped me have confidence and showed me I was able to do it on my own as a 25 year old with no co-signer More

by guadalupecalderon816
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey George
Report | Print
May 06, 2025 -

Shawnee Mission Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shawnee Mission Kia! Please don't hesitate to reach out if there's anything additional we can do for you.

May 02, 2025

They pressured me to buy a car. I really didn’t want to. The car I had was broken and they couldn’t fix it. Had to buy a new car to get out of that contract. More

by oraneddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales manager., Tab Martin
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May 07, 2025 -

Shawnee Mission Kia responded

We apologize for the extremely disappointing experience you had in service. Your time is valuable, and we understand your frustration with the lack of attention. This is not the level of service we expect our customers to receive. We appreciate you bringing this to our attention and will use this feedback to improve our processes. If you would like to discuss your experience further, please don't hesitate to reach out to me. Patrick Duffer General Manager pduffer@smkia.com

May 01, 2025

Friendly service staff. Able to get vehicle in at or before appointment time. Explained service More

by randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran in service
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May 04, 2025 -

Shawnee Mission Kia responded

Hi Randy, we're happy you found our staff to be so supportive during your experience here at Shawnee Mission Kia. We hope you have a great day!

May 01, 2025

Great dealership. They were easy to work with, polite, and helpful. They took good care of me and I’ve got a great vehicle. More

by bluelunar11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Graf
Report | Print
May 04, 2025 -

Shawnee Mission Kia responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

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