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Shamaley Ford - Service Center

El Paso, TX

4.8
630 Reviews

630 Reviews of Shamaley Ford - Service Center

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February 22, 2025

As always I had a great experience at Shamaley Ford. My car was repaired in timely manner More

by kviatkovskaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Holguin
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Feb 28, 2025 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2025

Alexis Holguin is the best service provider I've ever had the privilege to help with my truck. Professional, friendly, and goes out of his way to make sure my experience was perfect More

by reiland295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Holguin
Report | Print
Feb 23, 2025 -

Shamaley Ford responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

February 21, 2025

Great services the advisors are there to help you on ur needs of your vehicle More

by mariselam48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Rosales
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Feb 23, 2025 -

Shamaley Ford responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

February 21, 2025

Efficient and courteous Explanation s given to me were made so I understood Time taken to do service was good More

by Mercadog1952
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 23, 2025 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 21, 2025

Great Service, clean shop great communication skills honest employees great facilities and very customer friendly More

by escob2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo Vargas and Arron service adv
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Feb 24, 2025 -

Shamaley Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 20, 2025

Jake the service tech. Treated us with respect and was very good mannered. Thankful for service received. More

by Zebra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Feb 23, 2025 -

Shamaley Ford responded

Hello Zebra, thank you for your kind review; we are happy to pass along your comments to Jake here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

Prompt service. Friendly and courteous. Completed all work requested and the service guy was great. More

by jmguerrero28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Feb 21, 2025 -

Shamaley Ford responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2025

Thanks To Jerrymyles for giving great service for oil change for the Tahoe thank you so much. More

by nike3277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrymyles.
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Feb 21, 2025 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. We hope you have a great day!

February 18, 2025

Servicio y atención de primera, agradecido con el Sr. Rosales por mantenerme siempre informado del estatus del servicio ! More

by manuel.ayala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rosales
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Feb 21, 2025 -

Shamaley Ford responded

Hola, nos alegra que hayas encontrado que nuestro personal te brindó tanto apoyo durante tu experiencia aquí en Shamaley Ford. ¡Esperamos que tengas un gran día!

February 15, 2025

That was my best experience with car oil change. You’re the best, honestly. Thank you so much. More

by endembe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
3.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Quintero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Shamaley Ford responded

Hi, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!

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