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Shamaley Ford - Service Center

El Paso, TX

4.8
767 Reviews

767 Reviews of Shamaley Ford - Service Center

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June 28, 2025

The service team at Shamaley Ford are always friendly and professional. Mario helped me out today and the experience was excellent. More

by Jose V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Villanueva
Jun 30, 2025 -

Shamaley Ford responded

Hi Jose, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

June 27, 2025

Great job by Jerry Ismele, service advisor. Kept me informed on the progress of completion. More

by Gardea.Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Shamaley Ford responded

Hi, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!

Jun 27, 2025 -

Gardea.Robert responded

Thank you

June 26, 2025

Staff, Mr. A Wade always Attentive,helpful, on time to the needs of my vehicle, More

by Isab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Wade
Jun 28, 2025 -

Shamaley Ford responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2025

Fairly quick check in progress, good informative process throughout the day. Could be quicker to retrieve our vehicles after service. More

by Jnlgomez15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Villanueva
Jun 26, 2025 -

Shamaley Ford responded

Hi, we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

June 23, 2025

I highly recommend this dealership. The customer service here is 5 stars. Diana Vasquez and service writer Jake Chavez are 10 out of 10. They made my experience at shamaley great. Than More

by Sal107107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Chavez, Diane Vasquez
Jun 25, 2025 -

Shamaley Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 22, 2025

Had my vehicle scheduled for service and everything went well with the check up. Will come back . More

by BroncoBlue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José
Jun 25, 2025 -

Shamaley Ford responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 22, 2025

We have purchased several ford trucks from Shamaley. It is the furthest Ford dealership from where we live, but I gladly go the distance for service as well as sales More

by karminreichstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Carrillo
Jun 25, 2025 -

Shamaley Ford responded

Hi, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

June 22, 2025

We have purchased several trucks from this dealership because of their exceptional service. I even travel and extra hour to have this dealership for my scheduled maintenance. More

by karminreichstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Carrillo
Jun 25, 2025 -

Shamaley Ford responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 21, 2025

Aaron Wade is a consummate professional who delivers outstanding customer service. He is exceptionally knowledgeable, highly efficient, and demonstrates remarkable skill in his work. He exudes confide More

by CervixWhisperer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Wade
Jun 23, 2025 -

Shamaley Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to Aaron here at Shamaley Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

June 20, 2025

Quick but also thorough. Kind service reps. Fair pricing. Free lyfts. Car was clean when returned. More

by shreve.seth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Shamaley Ford responded

Hello, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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