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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
911 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 911 reviews

April 02, 2025

Had a great experience! ! Jake and Shamaley provided us with quick and great service!! Thank you very much!! More

by grandall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Chavez
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Apr 05, 2025 -

Shamaley Ford responded

Hi Grandall, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 01, 2025

Staff was Friendly, very polite and helpful. Had a few questions and everyone asked helped answer my questions. Service advisor was great More

by blutwo1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2025 -

Shamaley Ford responded

Hi, thank you so much for the positive review! Until the next time we meet, take care!

April 01, 2025

Great dealership and Luis a la Torre is a great salesman that goes above and beyond for his customers. More

by odfraire92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis a la Torre
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Apr 05, 2025 -

Shamaley Ford responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day!

March 31, 2025

Shamley always provides a 5 star experience from the moment you walk in and the moment you leave. Have always brought my trucks here for service. More

by rickytann45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2025 -

Shamaley Ford responded

Hello, thank you for your kind review, we are happy to pass along your comments to Shamley here at Shamaley Ford! Thank you again for leaving us this response!

March 31, 2025

The Dealership was very professionnel , Mechanic do there work ,and recommend more work is needed. More

by Art DeLaRiva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Quintero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2025 -

Shamaley Ford responded

Hi Art, we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!

March 31, 2025

EXCELLENT SERVICE AT SHAMALEY FORD STAFF IS SUPER FRIENDLY OUTSTANDING SERVICE I HIGHLY RECOMMEND THEM More

by marmoreno69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuy Rosales
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Apr 01, 2025 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 30, 2025

Jesus from the service department assisted in getting my vehicle repaired in a timely manner. Jesus made the drop of process easy and fast More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rosales
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Apr 01, 2025 -

Shamaley Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 30, 2025

Marija provided excellent service in a timely manner with great communication during the process. Dropped off the SUV and she provided a Lyft driver to take me home and the vehicle was ready within 4 hours. More

by juancheredia0708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marija
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Apr 01, 2025 -

Shamaley Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to Marija here at Shamaley Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 29, 2025

Vehicle was served quickly. Things went smoothly.Marija was friendly and efficient. I’m now looking for a truck from Shamaley Ford. More

by rlt3636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marija
Report | Print
Mar 30, 2025 -

Shamaley Ford responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

March 29, 2025

Sales person was helpful but could have kept us better informed truck only came with 1 key and 1 fob , we think dealer should have supplied us with extra key and fob. More

by Sjdam74@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica Salom
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2025 -

Shamaley Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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