Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
966 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
Contact Dealership
View Awards

11301 Gateway W

El Paso, TX

79936

Directions

By Type

Showing 966 reviews

May 30, 2025

My service advisor "Tury" was extremely friendly & courteous. He had me informed every step of the way while my truck was being serviced. More

by UncleKr@sh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
Jun 01, 2025 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

May 29, 2025

Great customer service, good deals. Im very happy with the way they handled my deal. Javier martinez helped me and I would go back when im in the market for another vehicle! More

by la.cindylu663
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Martinez
Report | Print
May 30, 2025 -

Shamaley Ford responded

Hello, we're happy you found our staff Javier martinez to be so supportive during your experience here at Shamaley Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

May 29, 2025

My service advisor Joe Mena is always totally professional and on-spot. Service was completed quickly and correctly. More

by jesabb1930
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mena
Report | Print
May 31, 2025 -

Shamaley Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

May 28, 2025

Nice atmosphere with good customer service. Service adviser explained the service my Bronco required and received. I appreciate the communication. More

by Annettetorres71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Guerra
Report | Print
May 29, 2025 -

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 28, 2025

Jeremy and Lorenzo were outstanding. Experts they took care of the situation with my bronco excellent service More

by mnrrecovery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy and Lorenzo in service
Report | Print
May 30, 2025 -

Shamaley Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!

May 28, 2025

Placed an order for tires. The price was amazing and Mario the service advisor was super helpful in placing the order. More

by zc_mickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Report | Print
May 30, 2025 -

Shamaley Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 28, 2025

They are always polite and amazing and give me such wonderful good service every time I visit this location. More

by Rosanne Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2025 -

Shamaley Ford responded

Hi Rosanne, thank you for taking the time to let us know how we did. We hope you have a great day!

May 25, 2025

They find the issue that need to fix and give you the option to fix it. I also like the payment plans.. More

by Cedric_barfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eldorado
Report | Print
May 27, 2025 -

Shamaley Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 25, 2025

They are very honest and upfront with the work that needs to be done on your vehicle and work to get your vehicle ready for you as soon as possible. Aaron Wade is very professional and knowledgeable! I even More

by crazyfast13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Wade
Report | Print
May 27, 2025 -

Shamaley Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 23, 2025

I went in without an appointment and was greeted by Kay, and she treated me very nice, I explained what wanted done, and she handled it perfectly! More

by Bruceroger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeosha Durr
Report | Print
May 24, 2025 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

1
2
3
4
...
97