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Shamaley Ford

El Paso, TX

4.8
910 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 911 reviews

April 10, 2025

Muy profesionales y buen trato, y accesibles , y muy limpió el área de servicio, y lo recomiendo More

by jesus
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Yes
Employees Worked With
Servicio, con chavez
Apr 14, 2025 -

Shamaley Ford responded

Hola Jesús, tus comentarios y tu calificación son muy importantes para nosotros. No dudes en contactarnos si hay algo más que podamos hacer por ti.

April 09, 2025

Very good service and personal helper. Recommend to my friends. Had 2 services and was well done More

by morrishe
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Yes
Employees Worked With
Mariaj
Apr 11, 2025 -

Shamaley Ford responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

April 09, 2025

Very good job today at my appointment. Marija helped me service my vehicle. She was very professional and knowledgeable. Very friendly as well. More

by Alex Minjares
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Marija
Apr 12, 2025 -

Shamaley Ford responded

Hello Alex, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. If you have any further questions, please give us a call. We're always happy to help!

April 08, 2025

Fantastic customer service. Their staff has the knowledge and experience to work on any Ford trucks. I would certainly recommend for all your mechanics need. More

by TH3
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Yes
Employees Worked With
Joe Mena is amazing. Fantastic customer service.
Apr 10, 2025 -

Shamaley Ford responded

Hi, we are pleased to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

April 06, 2025

Service was very easy and Mario and Kay were great to work with. I love this dealership!! More

by warnersha
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Yes
Employees Worked With
Mario and Kay
Apr 09, 2025 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

April 05, 2025

Excellent and very fast service. It really exceeded my expectations. I have not bought a vehicle here, because they didn't have the one I was looking for when I came, but everytime I More

by Alberanchondo
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Aaron Wade
Apr 09, 2025 -

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Apr 09, 2025 -

Alberanchondo responded

Thanks

April 05, 2025

Good service, waiting was less than expected. Great prices. Staff were very cordial and attentive More

by Ejrubio2
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Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

April 04, 2025

The staff is always very welcoming. Keeosha Kay Durr, service advisor, provided exceptional customer service. I believe this is the second time she's attended to my car. Always provi More

by ghernandez
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Keeosha Kay Durr
Apr 08, 2025 -

Shamaley Ford responded

Hello, we're happy you found Keeosha to be so supportive during your experience here at Shamaley Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

April 03, 2025

I got a good deal on vehicle and warranty. Bad interest rate. Over all good. More

by Jorge.reyes0560
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nathen Howard
Apr 06, 2025 -

Shamaley Ford responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 03, 2025

Aaron has been extremely helpful when I bring my truck in for service. He keeps me updated on time and any required service that may be needed. More

by Adburtner
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Aaron Wade
Apr 06, 2025 -

Shamaley Ford responded

Hello, we're happy you found our staff Aaron to be so supportive during your experience here at Shamaley Ford. We are always more than happy to assist you if anything else comes up. Take care!