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Shamaley Ford

El Paso, TX

4.9
959 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 959 reviews

June 06, 2025

Great prompt and friendly service. The facility and grounds were clean and well kept. They explained all work my truck needed even washed my dirty truck which I really appreciated. Edu More

by dechavez126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana, Daisy and Eduardo
June 05, 2025

They saved me money and time. Even told me to go a different route in order not to waste so much money. Went in for new spark plugs came out know I had a transmission problem. More

by oscar
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jake Chavez
June 04, 2025

Service was good, person attending was good but why were my tire tools being used on another vehicle and back seat area all items under seat all over back floor area? More

by Angie.marie.morales
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jerry Myles
June 04, 2025

Very friendly staff and professional treatment. Seller treated us with respect and we were able to reach a deal quickly. More

by gamax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Ortiz
June 03, 2025

An excellent customer service from everyone who assisted us: Carlos Pineda, Jorge Luna, and Javier Jiménez. More

by Moses
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Pineda, Jorge Luna, Javier Jimenez
May 31, 2025

Kind friendly staff. You must notify them if you have a maintenance plan, they don’t look up the information of the vehicle. More

by ereyjr12
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Jun 04, 2025 -

Shamaley Ford responded

Ereyjr12, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! Please contact us if there's anything we can do to make your next visit a 5-star experience. Sasha Martinez, Customer Relations Director smartinez@group1auto.com

May 31, 2025

Good service , all time attention I like the service the people good comunication all the time More

by Xavieer21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marija howard
Jun 01, 2025 -

Shamaley Ford responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2025

Excellent service knowledgeable staff and friendly. wil continue to bring my car for service here in the future More

by frankpando
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
4.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
3.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2025 -

Shamaley Ford responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 31, 2025

Mario Villanueva (service representative) did an outstanding job keeping me posted on scheduled work. Truck service and repairs were completed on time to my satisfaction, outstanding service! More

by tavorivas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Villanueva
Jun 02, 2025 -

Shamaley Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!

May 31, 2025

Awesome dealership! Great customer service. Couldn’t have taken my vehicle to any place better to have its tires switched out. More

by Titandawg1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Chavez
Jun 02, 2025 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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