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Shaker's Family Ford

Watertown, CT

4.5
1,761 Reviews

831 Straits Turnpike

Watertown, CT

06795

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1,761 Reviews of Shaker's Family Ford

April 16, 2016

Seamless Experience Ordered a F150 2016 direct from Ford. Salesman Dom was great. Gave me great suggestions for the truck which I accepted . Great experience and decent p More

by Kevin Leahy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenic Lacapra
April 14, 2016

Thank you Jim! Thank you Jim for helping me find the perfect Ford Fusion. You were an excellent salesperson. Thank you Scott & Cindy for also being very helpf More

by Cassandra Fercodini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Voorhees, Cindy Bugbee, James Reed
April 14, 2016

Usedf250 I was very pleased with the sales associates Catherine Reef and Manny Pinno. You should have more sales persons as Catherine and Manny. Catherine was More

by Albert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Pinho, Catherine Reed
April 14, 2016

New Car Sal Catalano made my car buying experience easy and comfortable. He took the time to explain everything and anything to me about my car and genuinely More

by Cc123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salvatore Catalano
April 12, 2016

All taken care of. Shaker Family Ford had the Lincoln we were looking for, even though it was a 5 hour drive we were interested. All questions were answered during our More

by Mike, Linda, and Doozy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Bugbee, James Cianciolo, Domenic Lacapra
April 11, 2016

Great experience upgrading during a lease Cathy was extremely pleasant to work with, and paid attention to all details in upgrading an existing lease to a new 2016 model Ford Explorer. More

by david 9912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catherine Reed
April 11, 2016

"New work truck " I went from a GMC to a F 250, I worked with Jim Reed outstanding salesperson. Jim was great with all the details and the building of my truck. More

by gary55
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reed
April 10, 2016

FUSION I was amazed on the service my dad and I were given by Sal and Cindy we were there on Friday 4-8-2016 and the dealer ship ended up closing and it did More

by pop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Bugbee, Salvatore Catalano
April 09, 2016

excellent I felt like i was with a family member. no pressure,relaxed visit EXTREMELY helpful. out of there way to help to close a lease with another dealershi More

by JOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Pinho, Catherine Reed
April 08, 2016

New car Bought a new car - the service was amazing ! This dealership is A+ and goes out of their way to make the customer happy ! You will not regret buying y More

by Valerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Reed
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