Shaker's Family Ford

This is my third car that I by from Family Ford It is my second truck that i buy from Cathy Reed and I could not be more satisfied with her knowledge of the features of the vehicle. I would recommen It is my second truck that i buy from Cathy Reed and I could not be more satisfied with her knowledge of the features of the vehicle. I would recommend anyone to go to Shaker and deal with Cathy. More

Great!!!!! To start, I called in looking for a specific mason dump, within a day Domenick found me the perfect truck with everything I was asking for!!!! Domeni To start, I called in looking for a specific mason dump, within a day Domenick found me the perfect truck with everything I was asking for!!!! Domenick and the rest of the staff I had delt with made it painless and more than enjoyable. I would recommend shaker ford to everybody. More

Replacement of a totaled vehical Had to replace a totaled vehical that was purchased new from Shakers they found me a identical vehical the only good thing about the whole month long Had to replace a totaled vehical that was purchased new from Shakers they found me a identical vehical the only good thing about the whole month long experience was that I got to work with all the great people at Shakers again! This dealer rater ap is annoying to work with but shakers is worth the trouble! More

Extremely professional, knowledgeable and helpful!! Immediately upon meeting Cathy I felt right at home. Her product knowledge is incredible. She provided me with all my different options and answered Immediately upon meeting Cathy I felt right at home. Her product knowledge is incredible. She provided me with all my different options and answered all of my questions in a caring, thoughtful manner; without any pressure. She was extremely generous with her time and expertise. Cindy in Finance was also very thorough, knowledgeable and professional. I would definitely recommend the entire Shaker Family team to anyone looking for a new vehicle. More

Very Satisfied After immediately meeting Sal, I felt comfortable. His knowledge of all the features in the vehicle is excellent. He answered all my questions. I woul After immediately meeting Sal, I felt comfortable. His knowledge of all the features in the vehicle is excellent. He answered all my questions. I would recommend anyone to go to Shaker Family Ford. More

Highly recommend this dealership Ed Shaker along with Cathy Reed were great to work with. Cathy spent a lot of time going over the new vehical and making sure I was comfortable with t Ed Shaker along with Cathy Reed were great to work with. Cathy spent a lot of time going over the new vehical and making sure I was comfortable with the car. This is the second punchase and would go back again. More

First-timer First time purchasing a vehicle at Shaker. So far so good. Friendliness and courtesy was very high with everyone I came in contact with from the recep First time purchasing a vehicle at Shaker. So far so good. Friendliness and courtesy was very high with everyone I came in contact with from the receptionist to sales to finance. Cathy Reed did an excellent job with my purchase all the way through the process. She is very knowledgeable and experienced at selling cars and customer service. I intend to service my new Ford Escape at Shaker. Hope it goes just as well. If so, I will continue to do business there on future purchases (company pickup trucks, as well as personal vehicles). More

Repeat customer Bought a 2016 Escape this time. My sales consultant Jim Reed made the car buying experience pleasant and professional. When I shop for a new Ford I sh Bought a 2016 Escape this time. My sales consultant Jim Reed made the car buying experience pleasant and professional. When I shop for a new Ford I shop every Ford dealer in CT. This is the third time Shaker Family Ford had in stock the Ford I was looking for. More

Couldn't have been easier From the first phone inquiry till walking out with the keys, Bill Reed was always available to help. Even on his day off, he returned my many texts. From the first phone inquiry till walking out with the keys, Bill Reed was always available to help. Even on his day off, he returned my many texts. More

Repeat buyer Great experience working with Blair. Highly recommend him and this dealership as I am a repeat Shaker customer. I will definitely be back. Very fa Great experience working with Blair. Highly recommend him and this dealership as I am a repeat Shaker customer. I will definitely be back. Very fast turn around. More