Shaker's Family Ford

James Cianciolo was patient, listen to my needs, asked important questions and was courteous. He seemed sincerely interested, in finding the right solution for my ne was patient, listen to my needs, asked important questions and was courteous. He seemed sincerely interested, in finding the right solution for my needs. He offered several possibilities from his inventory and was prepared to search for the right vehicle across the dealerships. I would certainly consult James, when I need another car. More

good experience jim reed made the expieriance easy explained everything answering all questions showed the car technology thoroughly looked at vehicle and purchased a jim reed made the expieriance easy explained everything answering all questions showed the car technology thoroughly looked at vehicle and purchased and pickedup all in one day More

Great Experiencre Jim Reed was a great person to work with. Couldn't be happier so far with the purchase. He made sure to take the time to see that I was comfortable wi Jim Reed was a great person to work with. Couldn't be happier so far with the purchase. He made sure to take the time to see that I was comfortable with all the technology in my car. More

Overall very happy with my car buying experience. Purchased a 2016 Ford Escape SE from Shaker Family Ford Lincoln. Blair Mapp was a pleasure to work with. He was very patient with me, informative, p Purchased a 2016 Ford Escape SE from Shaker Family Ford Lincoln. Blair Mapp was a pleasure to work with. He was very patient with me, informative, professional, & polite! Overall I was very happy & satisfied with my car buying experience and the customer service I received. More

Easy, honest and flexible Bought a used vehicle from this dealer, just happened to be there for service of another one of our vehicles and decided to show my wife one of those Bought a used vehicle from this dealer, just happened to be there for service of another one of our vehicles and decided to show my wife one of those new Ford Raptors they have on the lot. Well my wife wanted none of that but she saw this shiny red F350 they had there. Anyway we decided to buy the vehicle but were leaving the country in 3 days. The Sales person was great to work with, just a deposit and they held the vehicle for 10+ days so we could finish the deal when we got back. Part of the deal was a trade-in that we dropped off the night before we left, they drove me home to make it easier for us to drop the vehicle off - very nice. While we were gone the Sales person stayed in touch and got the vehicle setup with some additional options we wanted. Once we got back everything was ready, due to our personal schedule we could not pickup the vehicle before their accounting department closed, they offered to stay late and wait for us without us even asking. While I realize this was a sale for this dealer I feel they went above and beyond - they always offered, I never once had to ask for anything. It was always about me and my wife and what was good for us. A very nice change indeed from the last time I bought a vehicle from a dealer. More

You dont know what you have until your gone. I have now purchased 4 new Lincolns from Shakers over the past 16 years and I can honestly say what a pleasure it is doing business with both sales an I have now purchased 4 new Lincolns from Shakers over the past 16 years and I can honestly say what a pleasure it is doing business with both sales and service. I opted once over this time to buy from another dealer due to my like in another manufacturer not sold by Shakers. The experience was satisfactory in sales but the facility, service and complete operation does not compare to what Shakers offers today. I highly recommend Shakers to anyone due to the straight forward attitude, honest personalities and competitive prices. On my recent visit, I went in for a service and walked out the next day with a Pre-Owned certified vehicle. Don't look any further. They will treat you more than fair! More

There the best This is my 17Th auto with the Shaker family and the 15Th with Jim Reed.The level of professionalism is a pleasure to do business with.I do and will This is my 17Th auto with the Shaker family and the 15Th with Jim Reed.The level of professionalism is a pleasure to do business with.I do and will recommend Jim Reed and the Shaker Family as the Best dealership experience for the past 30 years. Jack Well More

Great Experience My husband and I were in today to potentially purchase a car. My husband has worked with Shaker's and more specifically Jim Reed many times. We put ou My husband and I were in today to potentially purchase a car. My husband has worked with Shaker's and more specifically Jim Reed many times. We put out on the table exactly what it was we were interested in and willing to do. Jim worked hard to meet us at a comfortable middle ground. They worked out the details and paperwork and we happily left with new wheels. More

Cathy Reed & Cindy Bugbee at Shakers Family Ford were Great! I purchased a new F-150 from Shakers Family Ford From Cathy Reed. Cathy's Knowledge about Ford products was outstanding. She is very professional and I purchased a new F-150 from Shakers Family Ford From Cathy Reed. Cathy's Knowledge about Ford products was outstanding. She is very professional and assists you with finding the best option of vehicle style and model that fits your needs. My family now owns five Ford vehicles all of which we purchased from Shakers Family Ford. The Customer Service the Shakers family and Associates provide is second to none in the area. Cindy Bugbee Manager Finance, was also extremely knowledgeable about Ford products and has extensive Financing experience that was a great asset to us while researching appropriate financing option. Both Cathy and Cindy were instrumental in our decision to continue as loyal Shakers Family Ford Customers. When you walk into this dealership for Sales or Service, you truly feel that your business is appreciated and rewarded! Tom & Wendy Rossi More

Honest dealership We met with Jim Reed and found him to be honest and fair. He was not pushing us to any particular car and actually found us a car at another dealer wh We met with Jim Reed and found him to be honest and fair. He was not pushing us to any particular car and actually found us a car at another dealer which was exactly what we were looking for. We will buy from him again. More