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Shaker's Family Ford

Watertown, CT

4.5
1,761 Reviews

831 Straits Turnpike

Watertown, CT

06795

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1,761 Reviews of Shaker's Family Ford

February 07, 2017

Fourth purchase This is the fourth car my husband and I purchase at shaker ford. The service was good and quick. We were able to complete the purchase in two days at More

by Eva B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Reed
February 06, 2017

Sal Catalano, He's the guy! Sal Catalano listened to us and got us much more than we could've wished for, for the price we asked! We are beyond happy with our Lincoln MKT. We had More

by RobndLy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvatore Catalano
February 05, 2017

The ultimate positive experience.. Knowledgeable, caring, in Cathy Reed is most knowledgeable and caring when dealing with a potential customer. All of my questions and concerns were answered in a professional m More

by Frank Shurretto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catherine Reed
February 05, 2017

Jim Reed & Ed Shaker were great. Leased for the first time and a lot of time was spent with me to explain different options and to explain all the new features in the car that was goi More

by diana51
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed and Steve Shaker, Manny Pinho, James Reed
February 04, 2017

Great service I went in looking but not to purchase right away a Ford Fusion. I have to say with the sales and service I felt very comfortable with them. I was help More

by TheTurk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erol Ferhad
February 04, 2017

Pleasant, efficient, and happy. I recently went into Shaker family ford to start the process of looking into a new lease and Cathy Reed was very informative, pleasant, and helpful. S More

by kmccordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catherine Reed
February 04, 2017

Excellent experience Dom our salesman was great!! Very helpful and informative. So happy with my new Explorer. I will definetly refer my friends and family to Dom. More

by Twins2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Pinho, Domenic Lacapra
February 02, 2017

Easy Breezy Went to Shaker Ford to buy a used Mercury Milan, painless and quick experience. Dealt with Bill, who showed me features about the car I wasn't even aw More

by harshcougar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Reed
February 02, 2017

Used Lncoln Navigator Purchase Looking for a used Lincoln Navigator, I saw, online, that Shakers had a 2013 in stock. Upon entering and stating my intentions of "taking a test driv More

by Willard and the The Navigator
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey and Ed Shaker, Cindy Bugbee, Salvatore Catalano
January 29, 2017

AWESOME! Jim Reed is the best! Jim Reed is awesome, he is thorough from paperwork to detail explanation of car features. That is why I am a returning customer! Super SATISFACTION! More

by escaper girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reed
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