Shaker's Family Ford

Nancy -- A happy customer My experience at Shaker Ford was a good one. The salesman Rodrigo Gallardo was courteous. He informed me about warranties. He also walked me through t My experience at Shaker Ford was a good one. The salesman Rodrigo Gallardo was courteous. He informed me about warranties. He also walked me through the purchasing of my new car with little fanfare. I love the car; it has been very good and very reliable. More

Great dealership After just going through the process of leasing a Ford F150 from Shakers Family Ford and working directly with Cathy Reed, I can truthfully say it was After just going through the process of leasing a Ford F150 from Shakers Family Ford and working directly with Cathy Reed, I can truthfully say it was nothing but a positive experience. Cathy was extremely helpful, knowledgeable, and willing to work with my needs in what I was looking for. I am very impressed by the entire staff at Shakers, especially Cathy, and would highly recommend them to anyone who is shopping for their next vehicle. More

Keep Driving If you are looking for a dealership that doesn't stand by or admit mistakes, tells you the problem is fixed when it is not, or an owner that is so arr If you are looking for a dealership that doesn't stand by or admit mistakes, tells you the problem is fixed when it is not, or an owner that is so arrogant he told me to take the mistake they didn't fix to another dealer then this is the place for you! Shaker's is the poster child for horrendous customer service and lousy technicians. They claimed that they found the root of my problem, yet the very next morning the SAME thing happened. Yeah....they fixed the problem. After I got nowhere with the service dept, I then emailed the owner. If you look on Facebook and Yelp you will see that Shaker's is WELL known for poor service. Anyway, the owner emailed me back and said I was forbidden from bringing my car back or to even come on the property. What a child. Not only did they not fix the problem but they won't man up and try and figure out the problem. Seems Shaker's doesn't like their nose rubbed in their own shoddy workmanship! More

A great salesman. We had Rodrigo Gallardo as our salesman and he was outstanding. I had found a car online and called to come in to see it, but after getting everything We had Rodrigo Gallardo as our salesman and he was outstanding. I had found a car online and called to come in to see it, but after getting everything ready to buy it, when it went through service it didn't pass and was sent to auction. I was very disappointed but Rodrigo wasn't fazed he automatically found me another car that was much better. He knew exactly what to look for out of the entire inventory and we bought it on the spot. He was very knowledgeable about the car and getting me the best price possible. He made sure we had everything we could want while looking for a replacement which only took minutes. I have told everyone about how great he was when telling them about my new car. If anyone I know is looking for a new or used car I will have them ask for him personally. Thanks for finding me the perfect car. More

Great salesman Bill Reed This is the second new vehicle I have bought from Bill Reed in less then a year. One Ford and one Lincoln. He is fantastic!!! Couldn't ask for a bette This is the second new vehicle I have bought from Bill Reed in less then a year. One Ford and one Lincoln. He is fantastic!!! Couldn't ask for a better salesmen or support staff at Shaker's Ford/Lincoln. Keep up the great work. I highly recommend speaking to Bill for the best service and price around. More

Ryan B My experience with Shaker Ford was decent aside from a couple of hiccups. Rodrigo Gallardo was helpful in assisting with the purchase of my 2014 Jeep My experience with Shaker Ford was decent aside from a couple of hiccups. Rodrigo Gallardo was helpful in assisting with the purchase of my 2014 Jeep Wrangler. More

enjoyable From the Owner thru sales and financing the experience was very professional and my wife and I felt very comfortable with all involved. The new showr From the Owner thru sales and financing the experience was very professional and my wife and I felt very comfortable with all involved. The new showroom is beautiful . We will highly recommend this dealership to all our friends. More

Fantastic car buying experience My experience with Shaker Ford was fantastic, I bought a used Focus St from Phil Rice and when I originally walked out on price Phil fought to get me My experience with Shaker Ford was fantastic, I bought a used Focus St from Phil Rice and when I originally walked out on price Phil fought to get me the price I wanted and called me back. More

Amazing experiance We have been purchasing vehicles from the Shaker Family for over 10 years and have always had an excellent experience. Cathy Reed and Scott Voorhees a We have been purchasing vehicles from the Shaker Family for over 10 years and have always had an excellent experience. Cathy Reed and Scott Voorhees are very professional and knowledgeable about the products that they sell. Cathy takes the time to thoroughly explain every detail of the vehicle that we are purchasing.. My husband absolutely loves his new F150, we highly recommend this dealership to anyone who is looking to purchase a new Ford, Lincoln, or Kia. More

best price and normal straight forward guys They made the choice to buy extremely easy. It was the best price around. I showed them what I found on line and they gave me what I wanted. I also They made the choice to buy extremely easy. It was the best price around. I showed them what I found on line and they gave me what I wanted. I also showed them what I found regarding my trade in value and they used that info too. I love my new truck. More