Shaker's Family Ford

Polite & Professional I had a very good experience at Shaker. Rodrigo was my sales rep and he was very polite and professional. They offered a good deal on my lease and the I had a very good experience at Shaker. Rodrigo was my sales rep and he was very polite and professional. They offered a good deal on my lease and the follow up is very good. More

Great Customer Service!! James Reed was very helpful and knowledgeable about all of the different styles and features of the cars. He helped me pick out the perfect blue ford James Reed was very helpful and knowledgeable about all of the different styles and features of the cars. He helped me pick out the perfect blue ford edge to fit my monthly price range. He outlined all of the features and benefits of the car and helped me to make the perfect decision. He went above and beyond to ensure finding the perfect fit. I would recommend him to everyone! He was very professional and friendly! He followed up to ask how the new car was and always offers his time if we have any questions. He was very honest and knew I was nervous about purchasing my first car. He made the experience delightful! More

Great customer service After shopping around for a truck and going to numerous ford dealerships, family ford was the best for deals and costumer service! Blair was a great g After shopping around for a truck and going to numerous ford dealerships, family ford was the best for deals and costumer service! Blair was a great guy! Honest and did not pressure me at all. I am happy with my ford and you will be also! Thank you Blair! More

So Helpful! Rodrigo Gallardo seems to be diligent and very courteous to all his customers. Despite the 2 hours it took for me to purchase an insurance policy for Rodrigo Gallardo seems to be diligent and very courteous to all his customers. Despite the 2 hours it took for me to purchase an insurance policy for my brand new car- it did not take away from the wonderful service. What made it more convenient was that he's bilingual! Being fluent in both Spanish and English made it easier for me in choosing the right car based on my current situation. I have no regrets on my purchase thanks to Rodrigo. More

great experience Working with Phil Rice was a great experience. He was professional and friendly and helped me find the right vehicle at the right price. He also follo Working with Phil Rice was a great experience. He was professional and friendly and helped me find the right vehicle at the right price. He also followed up promptly after the purchase to ensure I was satisfied with the vehicle. Overall, great service from everybody at Shaker Family Ford. More

New vehicle for the family Blair was extremely helpful and pleasant throughout the decision process and left me with no doubt that I made the right choice. Will definitely be ba Blair was extremely helpful and pleasant throughout the decision process and left me with no doubt that I made the right choice. Will definitely be back for future vehicles. More

An awesome experience! Right from the beginning, I had a great experience at Shakers family Ford. This is my second F-150 Platinum from Shakers Family Ford and it will certa Right from the beginning, I had a great experience at Shakers family Ford. This is my second F-150 Platinum from Shakers Family Ford and it will certainly not be my last! Owner Ed Shaker introduced me to Jim Reed who found exactly what I was searching for and I now have the new 2017 Ford F-150 Platinum. Jim Reed & Manny Pinho were a pleasure to work with, both taking the time to explain every step in the lease process. Jim was friendly and professional, covering all facets of securing this new vehicle. At the time of the delivery of my F-150, Jim thoroughly went over all the "bells and whistles" of this awesome truck and answered every question that I had. This type of professional and courteous service is what makes me a loyal customer of Shaker Family Ford. More

Car Purchase The shaker automotive group as a whole was friendly and very helpful. Salesman Rodrigo Gallardo was professional, and added a humorous side to the buy The shaker automotive group as a whole was friendly and very helpful. Salesman Rodrigo Gallardo was professional, and added a humorous side to the buying experience. Cindy Bugbee made sure everything was correct, and completeted in a timely manner. I Will definitely refer friends and family. More

GREAT! Between Jim Reed and Manny Pinho, they being very friendly, helped me get a nice newer car with little to no hassle and in a timely manner. Between Jim Reed and Manny Pinho, they being very friendly, helped me get a nice newer car with little to no hassle and in a timely manner. More

Sal Catalano - Great Salesman My wife and I purchased a used 2014 Ford Explorer at Shaker Ford. We were very pleased with our purchase. Sal was very knowledgeable about the explore My wife and I purchased a used 2014 Ford Explorer at Shaker Ford. We were very pleased with our purchase. Sal was very knowledgeable about the explorer and took the time to go through all of the many features and options the car had. There was a small piece that was missing when we took the car home and after one easy phone call the part was ordered and replaced the following week. He also told us to reach out to him after we have driven the car for a while with any additional questions that came up. He followed up a week or so after our purchase to make sure everything was going well with the car. Overall we are very happy with our car and the service that we received from Sal. I would recommend this dealership to others. More