Shaker's Family Ford

We have purchased a number of vehicles over the last 40 years. The Shaker family has always treated us with in a most attentive way. We always feel like extended family when dealing with this dealership. years. The Shaker family has always treated us with in a most attentive way. We always feel like extended family when dealing with this dealership. James Cianciolo took as much time as we needed to explain the new concepts of my 2013 MKT. This was my Second MKT the first one was a 2010. James went over each of the many upgrades and improvements and took the time to install my IPhone so that It was fully active when I drove out of the dealership. Just another example of how all of the Shaker team go out of their way for their customers. Having had some experience with other dealerships, I've never felt as comfortable and relaxed as I have with people like the Shaker family and James Cianciolo. It's no wonder why they have grown to be such a respected and popular dealership. I have and will continue to recommend them to anyone in the market for a new or used car. Sincerely, John W. Ford, CFSP,CFC, President-CEO The Alderson-Mulville-Slater Funeral Homes More

I had a wonderful experience buying my recent Ford at Shaker. Ron LaPlante was knowledgeable and helpful without being overly pushy. I was happy with the price I was offered and feel that Shaker will sta Shaker. Ron LaPlante was knowledgeable and helpful without being overly pushy. I was happy with the price I was offered and feel that Shaker will stand behind the product. I'd definitely recommend Shaker to friends and coworkers. A nice perk- the new facility is gorgeous! More

Throughout the process of purchasing a Ford C Max, I was very impressed with the dealership and with the knowledge and cheerful assistance of Cathy Reed, the salesperson from Shaker Family Ford. very impressed with the dealership and with the knowledge and cheerful assistance of Cathy Reed, the salesperson from Shaker Family Ford. More

I have purchased multiple vehicle from Shakers. I am always amazed how they seem to out do themselves with top shelf customer service and extremely low vehicle price. always amazed how they seem to out do themselves with top shelf customer service and extremely low vehicle price. More

I bought from Family Ford when they were at another location. This new facility is AWESOME!!! The Shakers did a great job with the acquisition and with the design of the new building. They really consi location. This new facility is AWESOME!!! The Shakers did a great job with the acquisition and with the design of the new building. They really considered the customer experience. And every time I visited the dealership, at least one of the Shakers was in the building. This really makes a customer feel welcomed. Nice building and great family aside, the real reason I came back to this dealership is because of the buying experience I had the first time around with my salesman, Ron LaPlante. Ronnie's salesmanship is based on Customer Service. He provided me with such great information: about the car, it's history, how it compares to other cars on the lot, the bells and whistles, and on the available financing products. Days after I purchased the car, Ronnie touched based to ensure that things were going well. A truly classy guy. More

I have worked with Cathy Reed at Shaker Family Ford for over twenty years and the purchase of six vehicles. She is always helpful, honest and very easy to work with. She listens to my concerns, and if I ha over twenty years and the purchase of six vehicles. She is always helpful, honest and very easy to work with. She listens to my concerns, and if I have any problems, I know that she will help in whatever way she can. It is a pleasure to work with her. She makes dealing with Ford a pleasure, and gives me the confidence that I am getting the best value and service for the investment I have made. More

Cathy Reed and the service department staff are very professional and always accommodating even with our unique requests for assistance. Parts department pricing and service is always outstanding. We wi professional and always accommodating even with our unique requests for assistance. Parts department pricing and service is always outstanding. We will return for future purchases and service. Thank you for all the help you gave us during our purchase. More

Honest, friendly salesperson who knew everything about the car I was considering. I explained I wasn't buying that day and they let me leave with no issues or pressure and with the complete price sheet. the car I was considering. I explained I wasn't buying that day and they let me leave with no issues or pressure and with the complete price sheet. The dealership is new and beautiful and I like that it's a multi-generation family business. More

James was a very patient and understanding sales person to deal with! He answered all of my questions and promptly responded to my emails, and phone calls. He was very friendly, and worked hard to get us to deal with! He answered all of my questions and promptly responded to my emails, and phone calls. He was very friendly, and worked hard to get us the best deal. He spent quite a bit of time, going over my brand new 2014 Mustang V6. I love this car! More

I was quite pleased with my experience at Shaker Family Ford. I worked with Kenny, who was very friendly and respectful from the first time I met him. The entire staff was helpful, and they were never pus Ford. I worked with Kenny, who was very friendly and respectful from the first time I met him. The entire staff was helpful, and they were never pushy, and took the time to get me my Mustang GT into the price range I wanted. They have a beautiful new facility, with a huge updated service department, which I also got a tour of on one of my visits, before I even agreed to buy a car. Great service, have spoke to several friends who bought from Shaker and were all pleased, and even my parents bought their Kia at Shaker. Things couldn't have gone much smoother, I definitely recommend both Shaker and Kenny! More