Shaker's Family Ford

After purchasing my 2013 Ford Explorer, we couldn't have asked for better service from Cathy Reed. She was always there to answer all of our questions and to help us through the process from start to f have asked for better service from Cathy Reed. She was always there to answer all of our questions and to help us through the process from start to finish. I recommend anyone who is buying a new vehicle to stop into Shaker Family Ford of Watertown and ask for Cathy Reed, and I guarantee that you will be completely satisfied! More

My Wife and I have been looking to upgrade our existing camper and in the process have found that we were limited by our current truck. I did some initial research on Shaker’s Family Ford Lincoln Website t camper and in the process have found that we were limited by our current truck. I did some initial research on Shaker’s Family Ford Lincoln Website to see some options. Teresa Evangelista followed up on my inquiry to see if there was any additional information or help we needed and offered to setup an appointment. On Saturday we went to the dealer and were greeted by Tim Johnson who was expecting us, after a quick discussion he introduced us to Cathy Reed. Cathy listened to what our concerns were and then showed us the options in a new F250 SuperDuty Truck. She picked two vehicles that they had in stock that met our needs and took us on test drives with both trucks. With Cathy’s help and guidance we were able to make an informed decision and purchase the new F250 SuperDuty Truck that day. Cathy helped coordinate everything necessary to make it possible to leave the dealership with a new vehicle in one visit. This is the third truck I have purchased from Shaker’s Family Ford Lincoln. During the whole experience I did not feel like I was being sold anything or being pushed into something. I was listened to, given options and my questions and concerns answered so I was able to make an informed decision Cathy pulled her team together to make the delivery a smooth process. I have no reservation in recommending Cathy Reed. More

I gave this dealership all 5's because the experience I received was the best. Our salesman was very informative, and was very knowledgeable of the product he was selling. I would defiantly recommend a I received was the best. Our salesman was very informative, and was very knowledgeable of the product he was selling. I would defiantly recommend anyone to come to this dealership. More

I gave them the rating I did because they are an excellent place to do business. Not only was their price the best of all the comparison research I did, but also their associate was friendly, eff excellent place to do business. Not only was their price the best of all the comparison research I did, but also their associate was friendly, efficient, helpful, not pushy and most importantly, in my opinion, knowledgeable about the cars he was showing me. I felt comfortable during the whole experience. More

James was an excellent sales consultant. When we initially put down a deposit on a vehicle and then found out two days later it had major problems, James found another vehicle immediately that was c initially put down a deposit on a vehicle and then found out two days later it had major problems, James found another vehicle immediately that was comparable and even a bit better that met all our needs!! We would recommend anyone to James at Shaker! More

Mr. Cianciolo was very knowledgeable about all of the features of the car and followed through with answers regarding service, warranty, financing, and delivery. He made the car buying experience straig features of the car and followed through with answers regarding service, warranty, financing, and delivery. He made the car buying experience straightforward. This is my second Ford from Shaker and the experience has once again been a good one. More

This is the second vehicle that I have bought from Cathy and once again I'm very happy with the service she provided. Cathy is very professional and friendly as well. and once again I'm very happy with the service she provided. Cathy is very professional and friendly as well. More

My experience at Family Ford has been exceptional. The new facility is great, roomy, open and modern. The sales staff has been very accommodating to my difficult schedule and adjusted their availability a new facility is great, roomy, open and modern. The sales staff has been very accommodating to my difficult schedule and adjusted their availability accordingly. I tried out two vehicles and ultimately decided upon the Taurus SHO which is a fun car to drive. My family has repeatedly conducted business with Family Ford over the years and they never disappoint. More

I am so totally overall satisfied with the experience of buying my 2011 Ford Fusion through your Sales Consultant, Cathy Reed. She was totally professional yet personal at the same time. She never put any buying my 2011 Ford Fusion through your Sales Consultant, Cathy Reed. She was totally professional yet personal at the same time. She never put any pressure on me or my wife, the decisions were ours alone. After purchasing the car, she explained and showed us all the 'bells and whistles' of the 'new' car. It was a total pleasure doing business with Cathy and I will highly recommend her to my friends. She was excellent! I would also like to put in an excellent review for another Sales Consultant at Shaker Family Ford. The day my wife and I first went there Cathy was not there so we were met by James McCarly who informed us that Cathy was not in that day but he would be glad to show us around the new building. After showing us around, he then took down all of our primary information and set up an appointment for Cathy for the following day. He was so pleasant and I thought he went over and beyond in making our initial visit to the Dealership very enjoyable. More

I am very happy with my Ford Edge. My job involves a great deal of driving and Ron LaPlante helped me find just the right car. He was very patient with me. He had answers to all my questions. It took me great deal of driving and Ron LaPlante helped me find just the right car. He was very patient with me. He had answers to all my questions. It took me a while to decide and Ron was never too pushy. I had additional questions after my car was delivered and again Ron seemed happy to assist me. It was clear to me that it was important to Ron that I fully understood all the features of my new vehicle. I have already recommended Shaker's, (and Ron), to several friends and at least one that I know of purchased a vehicle from Shakers. More