Shaker's Family Ford
Watertown, CT
Filter Reviews by Keyword
By Type
1,761 Reviews of Shaker's Family Ford
Unexpected Purchase While servicing my vehicle, I went to the Salesroom to ask a few questions. The sales people were very informative and took their time to answer a While servicing my vehicle, I went to the Salesroom to ask a few questions. The sales people were very informative and took their time to answer all my questions. Before I left I had purchased a new vehicle. I have been buying vehicles for over 30 years from this dealership and have always been treated very fairly. All options were given to me to help me make my decision. I would recommend Shakers to everyone I know. More
Unexpected Purchase Actually went there to service my vehicle. I went to the salesroom to ask a few questions about an email I received. I was given all the information Actually went there to service my vehicle. I went to the salesroom to ask a few questions about an email I received. I was given all the information and options I had to upgrade my vehicle. They were very informative and didn't rush through the process which I greatly appreciated. I couldn't ignore the opportunity to pass up a great offer so I purchased the vehicle. More
Great service I am on my second car purchased from Shakers. I brought my Ford Focus in late last year for routine service and it took longer than anticipated. Irl I am on my second car purchased from Shakers. I brought my Ford Focus in late last year for routine service and it took longer than anticipated. Irlanne Rodriguez Pollard was so concerned she made sure my next service was paid for! I have never had a bad experience at Shakers service. Thank you, Irlanne. More
Great Experience! I was in need of a used truck and saw an F-150 online. When I called about it, I talked to Kay Bekurti. I could immediately tell that he was going t I was in need of a used truck and saw an F-150 online. When I called about it, I talked to Kay Bekurti. I could immediately tell that he was going to work with me. Given that I was looking for a used vehicle, I wanted to buy from a dealership, if possible, for peace of mind. As I worked with Kay on the deal, I was able to strike a deal that was better than expected. As a result, I would definitely recommend Kay and Shaker's to anyone looking for a Ford. Thanks Kay! More
New MKS I have been looking to buy a Lincoln MKS for some time I was lucky to find this 2013 MKS on cars.com from Shaker Ford in Conn. I live in NY never boug I have been looking to buy a Lincoln MKS for some time I was lucky to find this 2013 MKS on cars.com from Shaker Ford in Conn. I live in NY never bought a car out of state. The dealership had no picture listed,I called had asked if they could send me a pic...saw the picture and ..had to decide if it would be worth the trip...well it was well worth it, when I arrived at the dealership I met salesman Klitijon "K" Bekurti and received a very friendly welcome by him and all in the showroom. He was very helpfull through the complete sales process made me feel like I knew him for years made me feel at home with no pressure..Since they only sent me 1 pic of the car I was not sure what it would look like.. .My girlfriend was the first to see it and told me to take a look..I was surprised it was beautiful and yes it was worth it to take the trip..K my saleman was best helped me throughout the whole sale also with help from the whole shaker sakes and finiance team. Thankyou very much to the whole Shaker Ford Family More
Super salesperson! Catherine makes you fell at ease from the time you are introduced.. She is extremely knowledgeable about the entire car and in particular, the electr Catherine makes you fell at ease from the time you are introduced.. She is extremely knowledgeable about the entire car and in particular, the electronics and how they work She does and excellent job on explain how everything works and never pressure you to purchase any add- ons for the car. She explained what is available and leaves it to you yo decide, I can strongly recomend her for you next salesperson and new car. More
Second Lease in 6 Months My wife and I visited Shaker Family Ford in Watertown for our second lease in 6 months. This is now our third vehicle purchased through Shaker Family My wife and I visited Shaker Family Ford in Watertown for our second lease in 6 months. This is now our third vehicle purchased through Shaker Family Ford and we have been thoroughly satisfied each time. Our car-buying experience has always been effortless and the staff extremely accommodating. We have also conducted our service solely through this dealership and have always been impressed and pleased. More
Awesome experience, as usual! This is the 8th vehicle I have purchased from Family Ford and Cathy Reed. Cathy is the most knowlegable sales person with whom I have ever dealt. Her This is the 8th vehicle I have purchased from Family Ford and Cathy Reed. Cathy is the most knowlegable sales person with whom I have ever dealt. Her demeanor and her expertise is unmatched as far as I am concerned. From the moment you walk through the door of the dealership, you feel comfortable and welcome. If you want a great car buying experience, see Cathy Reed and Family Ford. You won't be disappointed. More
My first Shaker Ford Experience I WAS IN NEED OF A NEW CAR AND DECIDED TO LOOK AT FORD BECAUSE THEY WERE NOT PART OF A BAILOUT. A GOOD FRIEND HAD SUGGESTED SHAKER AND I AM GLAD HE DI I WAS IN NEED OF A NEW CAR AND DECIDED TO LOOK AT FORD BECAUSE THEY WERE NOT PART OF A BAILOUT. A GOOD FRIEND HAD SUGGESTED SHAKER AND I AM GLAD HE DID. I HAD A BAD EXPERIENCE WITH THE SERVICE DEPT. OF A BRIDGEPORT FORD DEALER. THE PEOPLE AT SHAKER WERE GREAT, KAY WAS A BIG HELP AND VERY KNOWLEDGABLE. I FELT THAT IF I HAD ANY QUESTIONS I COULD CALL HIM AT ANY TIME, HE WENT ABOVE AND BEYOND TO MAKE ME FEEL COMFORTABLE DURING THE PROCESS. CINDY WAS ALSO GREAT DURING WHAT I FEEL IS THE PAINFULL PAPER WORK PROCESS.MY WIFE AND I WERE QUITE COMFORTABLE IN HER PRESENCE. I WILL BE BRINGING MY NEW CAR ALONG WITH MY FORD TRUCK THERE TO BE SERVICED. More
Explorer Purchase The most pleasant new car purchasing experience I have ever had. I am a repeat customer due to a previous positive experience at this dealership and The most pleasant new car purchasing experience I have ever had. I am a repeat customer due to a previous positive experience at this dealership and this one topped the last one. Bill Reed is an exceptional car salesman. The most patient, informative, and friendly individual I've encountered shopping for a new vehicle and is a true professional. The dealership itself is exceptional with so many amenities. The Shaker Family have an outstanding team and should be proud. Great Job and thank you for making this purchase so pleasant. I will recommend this dealership to anyone. More