Shaker's Family Ford

Wonderful Service My recent purchase at Shaker's was my first buy. From start to finish the service was friendly, professional and personable. Both Sal and Manny were v My recent purchase at Shaker's was my first buy. From start to finish the service was friendly, professional and personable. Both Sal and Manny were very helpful in answering all my questions and making my experience a wonderful and very pleasant car buying experience. I have not one negative thing to say regarding my buy. Love my car! I would recommend FORD and will. Thank you Manny and Sal for the outstanding service! Respectfully yours, Christine Lavorgna More

Great experience buying my first new car I had a great experience buying my first new car from Ford in Watertown. I chose a 2014 white Ford Focus se and couldn't be happier with the vehicle. I had a great experience buying my first new car from Ford in Watertown. I chose a 2014 white Ford Focus se and couldn't be happier with the vehicle. My salesman, Kay, showed me all of the features inside and outside of the car and he made sure I saw different cars on the lot to make my decision easier. He had a lot of knowledge about the cars I saw and he made sure we kept communicating about the car over the phone and in person. He also got me a pretty great deal on the vehicle, so that's why my overall experience is a 5 and I would give Kay a 5 as a salesman also! More

Best Experience We purchased our new car from Salvatore Catalano. Our experience with the Shaker Family Dealership was the best and easiest car buying experience we We purchased our new car from Salvatore Catalano. Our experience with the Shaker Family Dealership was the best and easiest car buying experience we ever had. Sal was great salesman, very knowledgeable, personable and so kind. Sal made our purchase so easy , he took care of every aspect of our trade-in and new car purchase with such ease in a very timely fashion. We would go back to Sal and the Shaker Family Dealership for our next vehicle. More

would highly recommend Very nice atmosphere. Sales Rep was knowledgeable. Ask for Kay. They found the csr I was looking for and brought it to dealership. I would come ba Very nice atmosphere. Sales Rep was knowledgeable. Ask for Kay. They found the csr I was looking for and brought it to dealership. I would come back and recommend to friends and family. More

Good Experience We had a very good experience leasing a Ford Escape. Everything went very smoothly and Jim Reed was great to work with. They were great at accommodati We had a very good experience leasing a Ford Escape. Everything went very smoothly and Jim Reed was great to work with. They were great at accommodating our schedule and very efficient completing all the paperwork. More

Best experience ever had buying a car We had an overall great experience with each and every person we did deal with during the entire process of our purchase. Cathy Reed, who was our sal We had an overall great experience with each and every person we did deal with during the entire process of our purchase. Cathy Reed, who was our sales representative we worked with, was great-- to use a single word excellent! Very professional, knowledgeable and one of her best qualities, her friendliness and kindness on the personal and human standpoint. We would be more than happy to recomend anyone to work with her and to experience all of your great and professional service. God bless you all! More

Customer I had a great experience at Shaker Family Ford. James Cianciolo was friendly and knowledgeable. He helped me find a vehicle that suited the needs of m I had a great experience at Shaker Family Ford. James Cianciolo was friendly and knowledgeable. He helped me find a vehicle that suited the needs of my business. More

experance with sales person she was excellent to work with shwent out of her way to help us she came in early to deliver the car to us she explained every thing in the car to us she was excellent to work with shwent out of her way to help us she came in early to deliver the car to us she explained every thing in the car to us More

My new C Max Cathy Reed was very friendly and informative. She went the extra mile when I purchased my new car. Because of my busy work schedule, she came back aft Cathy Reed was very friendly and informative. She went the extra mile when I purchased my new car. Because of my busy work schedule, she came back after her normal work hours to deliver my car to me. She stayed late with me to go over all the details and information. And she got me a great deal. This is the second car that I have purchased from Cathy and I would not hesitate to come back again. More

Bill Reed I have been dealing with Bill Reed for years and have always gotten excellent service. He always goes out of his way to be helpful and is never pus I have been dealing with Bill Reed for years and have always gotten excellent service. He always goes out of his way to be helpful and is never pushy. Our vehicles have always been exactly what we wanted and more. Thanks to Bill for making sure we have gotten wonderful service. More