Shaker's Family Ford

Great Truck Buying Experience Jim Cianciolo and the entire Shaker team, Jim Schiavo and Manny Pinho, treated us right. They made it easy to buy a new truck with a great, personal, Jim Cianciolo and the entire Shaker team, Jim Schiavo and Manny Pinho, treated us right. They made it easy to buy a new truck with a great, personal, no stress transaction. More

Purchased a Honda CR-V We purchased a Honda CR-V from FamilyFord. What a nice comfortable place this is. Everyone there is so helpful and friendly. We worked with Jeff Gladd We purchased a Honda CR-V from FamilyFord. What a nice comfortable place this is. Everyone there is so helpful and friendly. We worked with Jeff Gladding and James Cianciolo. Would definitely come back if or when we need another vehicle.. More

Complements to Bill Reed I just purchased my 15th vehicle from Bill Reed. Bill is low key, service minded and has always come up with the right solution for me and my family. I just purchased my 15th vehicle from Bill Reed. Bill is low key, service minded and has always come up with the right solution for me and my family. I recommend him, and will continue to buy may cars from him also in the future. More

Great Service Just amazing service all around. Will continue to go there for any and all future vehicle needs be it service or the purchasing of another vehicle Just amazing service all around. Will continue to go there for any and all future vehicle needs be it service or the purchasing of another vehicle More

Company Lease The Shaker Family Ford Staff is great for a business to work with. Upon my arrival Cathy greeted us with her usual smile and friendly attitude. Even The Shaker Family Ford Staff is great for a business to work with. Upon my arrival Cathy greeted us with her usual smile and friendly attitude. Even with a computer shut down at the main office we signed all the documents and we were on our way back to the office in just over 30 minutes. Efficiency, professionalism and great service make me continue to return to the Shaker Family for our leases and my own personal car. P.S. Only 4 stars on price and that is because to get 5 stars They would need to lease it for free. Paul Iadarola More

Ford Fiesta SE 2014 My recent experience in buying a car at Shaker Family Ford was remarkable. All the personnel were very affable. Catherine Reed was especially helpful My recent experience in buying a car at Shaker Family Ford was remarkable. All the personnel were very affable. Catherine Reed was especially helpful, knowledgeable, and professional. She is to be commended. More

Escape trade in and purchase My 2006 escape blew the transmission. I went on the Shaker Ford website and spied a vehicle I was interested in. Jim Reed at Shakers Ford gave me a gr My 2006 escape blew the transmission. I went on the Shaker Ford website and spied a vehicle I was interested in. Jim Reed at Shakers Ford gave me a great trade in value for my 2006 Escape and a fantastic price on a 2013 Escape and all in a day and a half. Everyone from sales to finance to service were super friendly and very attentive. More

My Mustang 2014 I've always been treated like a great customer even AFTER I purchased my vehicles from Shakers Family Ford. Bill Reed is a fantastic salesman. Listens I've always been treated like a great customer even AFTER I purchased my vehicles from Shakers Family Ford. Bill Reed is a fantastic salesman. Listens to exactly what I am looking for and keeps looking until he finds everything to my specifications in a vehicle. Usually customer service drops drastically with many businesses once you purchase the item, with Family Ford that is not the case. They are always at 100% in the entire team at Family Ford right down to Cindy in financing and Linda is service. It's wonderful when I drop my car off Linda always greets me and says hello remembering my name and my car. A true customer service rep. I've been a dedicated customer for many years and will continue to be. I highly recommend Family Ford. More

Patience in a virtue I had been looking for a SUV for months and had visited Family Ford countless times, test drove vehicles and spent a lot of our salesperson, James Cia I had been looking for a SUV for months and had visited Family Ford countless times, test drove vehicles and spent a lot of our salesperson, James Cianciolo's, time. He was never impatient and listen to all our concerns. When they got in a new vehicle he thought we would want to look at he called us. We finally found exactly what we wanted and James took care of all the details. Cindy Buggbee handled the financing and we couldn't happier. THANK YOU More

Great to deal with Found the car online, negotiated the sale over the phone with Jim Cianciolo, the "best foot forward" pricing was a little strange at first, but I purc Found the car online, negotiated the sale over the phone with Jim Cianciolo, the "best foot forward" pricing was a little strange at first, but I purchased the car at their price which was thousands less than I could get it elsewhere. Great experience from the first day I called to the day they met my transport to ship it to Colorado. Great experience all around. More