Shaker's Family Ford

Great Dealership! Jeff Gladding was our sales person and was a delight to work with. He listened to us and really worked hard to meet our needs. Manny Pinho as the Busi Jeff Gladding was our sales person and was a delight to work with. He listened to us and really worked hard to meet our needs. Manny Pinho as the Business Manager went above and beyond to find us the best financing available. Very positive and stress free experience. Great sales and service! Thank you! More

GREAT SALESMAN! JEFF GLADDING IS A VERY KNOWLEDGABLE SALES PERSON,I WOULD ABSOLUTELY RECOMEND HIM TO OTHERS LOOKING TO BUY NEW OR PRE-OWNED VEHICLES.HE (JEFF) HELPED JEFF GLADDING IS A VERY KNOWLEDGABLE SALES PERSON,I WOULD ABSOLUTELY RECOMEND HIM TO OTHERS LOOKING TO BUY NEW OR PRE-OWNED VEHICLES.HE (JEFF) HELPED ME PICK OUT BEAUTIFUL NEW EXPLORER FOR MY WIFE,AND SHE LOVES IT! More

Nice People Family Ford has a very nice group of people working at their place of business in Watertown, CT. The processing of paperwork was fast and easy. Family Ford has a very nice group of people working at their place of business in Watertown, CT. The processing of paperwork was fast and easy. More

James Cianciolo Excellent Service!!! Thank you!!! We look forward to working with you again in the future. Cindy Bugbee was excellent as well. Great service! A++++ Wi Excellent Service!!! Thank you!!! We look forward to working with you again in the future. Cindy Bugbee was excellent as well. Great service! A++++ Will refer when possible. More

Thank you Cathy Reed! I love my new car. Thank you to both of you for making this process so easy! I can't believe I was able to walk out the door that same day with my n I love my new car. Thank you to both of you for making this process so easy! I can't believe I was able to walk out the door that same day with my new (pre-owned) 2014 Flex. Thank you so much guys! More

Outstanding dealership I purchased an f150 last week from Shaker and had an outstanding experience from start to finish. From customer servise to the pristine showroom and s I purchased an f150 last week from Shaker and had an outstanding experience from start to finish. From customer servise to the pristine showroom and sevice area to the great price, Shaker has found a loyal customer for the future. But like any great organization, it's only as great as the people it has in it. And the people I delt with at Shaker were truly professionals. I initially spoke with James Clanciolo on the phone. His straightforward and helpful demeanor caught my attention as he didn't come across as a salesman but more like an uncle who was looking out for you. This hooked my and so I drove right over. Once there, I was immediately impressed with cleanliness and beauty of the facility. Right there I said, this is a place I like being at. Then I met up with James, who was working with another customer. Rather than wait, James offered me another salesman who was free. He introduced me to Klitijon 'Kay' Bekurti, who proved equally impressive and accommodating. He was friendly, helpful and an overall pleasure to do business with. He took the time to show me the entire facility and briefed me on all the capabilities and 'plus' features that go above and beyond dealerships. When selecting and purchasing my new vehicle Kay was extremely knowledgeable, helpful and patient. At no time did I feel pressured or rushed. This atmosphere created by Kay and James along with the great price and comfortable surroundings, made this place a '10' for me. And as a Military Service member (Army), I felt they treated me right. I will be recommending this dealership to friends and family Sincerely Dean More

Awesome experience in getting our second car We are able to get the car that we wanted on the same day, with great customer service and fast processing. Thank you, James Cianciolo and Manny Pinho We are able to get the car that we wanted on the same day, with great customer service and fast processing. Thank you, James Cianciolo and Manny Pinho. More

Excellent Buying Experience We had a great buying experience with Shaker Family Ford. A friend had recently purchased a car from sales consultant James Cianciolo and she highly We had a great buying experience with Shaker Family Ford. A friend had recently purchased a car from sales consultant James Cianciolo and she highly recommended him. He did not put any pressure on us to buy. He was professional, he was knowledgeable of all of the vehicles and he was wonderful with my children. He found the exact car we wanted and we were driving it within a few days. More

Found the exact car i was looking for! Came in on a short notice, told Kay the exact car i was looking for. He found it and i was able to go home THAT day with security i found the right ca Came in on a short notice, told Kay the exact car i was looking for. He found it and i was able to go home THAT day with security i found the right car with amazing options! More