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Serra Trussville Kia
Birmingham, AL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Awesome team work This was the best car buying experience I have ever had. Kadi was so nice and informative while I was looking for a car and test driving it. Cortez, i This was the best car buying experience I have ever had. Kadi was so nice and informative while I was looking for a car and test driving it. Cortez, in finance, worked hard to get me the payments I wanted. And that have a TrueCar representative that definitely helped! More
Mary Ann from Alpharetta Purchasing my car from Serra Kia Trussvile was one of many great times in my life. Without a doubt I would highly recommend Kia, Kevin Malone, Jessica Purchasing my car from Serra Kia Trussvile was one of many great times in my life. Without a doubt I would highly recommend Kia, Kevin Malone, Jessica in sales. Their attention to details of the sale was outstanding, the bottom line of making sure I was a happy educated new Kia Sorento owner and the patience they showed finalizing the details of the sale superb. I so look forward to driving my beautiful Sorento. It’s as close to crimson for the Bama Girl as I could get. I highly recommend Kia Serra Trussville. I will return in the future. We are a Kia family my Sorento and my grandson’s Soul. Happy trails and God Bless you all. More
GREAT EXPERIENCE IN PURCHASE OF MY 2017 SORENTO Laron was very helpful in helping me pick out my new 2017 Kia Sorento. Listened to what I had to say as far my wants, need, and pricing. Got me into t Laron was very helpful in helping me pick out my new 2017 Kia Sorento. Listened to what I had to say as far my wants, need, and pricing. Got me into the perfect Sorento!!! More
Great experience in buying my new car I had a great experience buying my new car. Everyone was really nice and professional. Isiah Grayson did a great job getting me in the car. I had a great experience buying my new car. Everyone was really nice and professional. Isiah Grayson did a great job getting me in the car. More
Best Buying Experience Ever Best experience I've ever has a car dealership. Kevin did everything he could to help me and they all listened to what I wanted instead of trying to Best experience I've ever has a car dealership. Kevin did everything he could to help me and they all listened to what I wanted instead of trying to come at me with figures they knew I couldn't afford. I will definitely be back if I choose to buy another car. They seriously made my car buying experience wonderful and were easily the best people I've ever dealt with. More
Won't honor online pricing Isaiah Grayson was great but the rest couldn't do simple math! We drove over 2 hours after taking off work after verifying car was there and setting a Isaiah Grayson was great but the rest couldn't do simple math! We drove over 2 hours after taking off work after verifying car was there and setting an appointment. So after jacking us around for 2 days and 2 hours in the dealership and trying to sale us the car we came for, for $3500 more because "you add the rebate back to the sale price" they miraculously realize after they figured out we werent idiots that they sold that car last night. The finance, management, internet sales and whoever else couldn't get the math are a joke! They tried to pull one over on us because they probably priced something wrong. Im sure the car is hide in the back because they didn't want to honor their online price! More
Everyone was awesome I highly recommend them! They are all very friendly. I had the pleasure to work with Isaiah. I recommend him as well. He found me exactly the car I wa I highly recommend them! They are all very friendly. I had the pleasure to work with Isaiah. I recommend him as well. He found me exactly the car I wanted and the finance team worked majic and made it all come together. Love my new car! 😀👍🏻?????????? More
Great so far Serra seems to be doing whatever is necessary to upgrade their name. I was skeptical at first but was pleasantly surprised at how much they were will Serra seems to be doing whatever is necessary to upgrade their name. I was skeptical at first but was pleasantly surprised at how much they were willing to work, how understanding they were of what you actually wanted instead of what they wanted to sell you, how great the warranty is. I worked with Isiah Grayson and he was incredible. He made the experience painless. I'm hopeful their service department will be just as reliable and diligent. Four stars instead of five because I'm waiting to see if service is as good. More
Got scammed on a purchase by salesman Kevin I went to the dealership and the salesman told me to lie about my income. I was not surprised giving the Tony Serra reputation I have seen in the news I went to the dealership and the salesman told me to lie about my income. I was not surprised giving the Tony Serra reputation I have seen in the newspaper reports. The finance manager was Cortez and he was nice but lacked many skills to do the paperwork correctly. We had to sign paperwory 5 times. I was told everytime my payment would be raised. Fraudsters! Then a guy named Matt calls us and apologizes but offers nothing for compensation. BUYER BEWARE More
Review on Isaih Grayson My overall experience with Mr. Grayson was great. He helped a lot and gave me a great deal on my Kia. And stayed professional the whole time. The ma My overall experience with Mr. Grayson was great. He helped a lot and gave me a great deal on my Kia. And stayed professional the whole time. The manager, Raja Assaf, on the other hand was rude and very unhelpful but Mr. Grayson had helped as much as he could on his pay grade. I would defiantly recommend people to go to him for a car! More