Isaiah Grayson

No pressure. Excellent answers to all questions. Great environment to buy a vehicle. Very very happy. Excellent answers to all questions. Great environment to buy a vehicle. Very very happy. More

by m.guadagno Verified Customer Verified Customer

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I have purchased three cars from this dealership from both Johnathan and Rhashard. They both have an A+ customer service dedication presented to customers at all times. I am coming back to purchase a fou both Johnathan and Rhashard. They both have an A+ customer service dedication presented to customers at all times. I am coming back to purchase a fourth car from them soon. Of course it will be with either Johnathan or Rhashard again round 4 here we come More

by Laria Summerville Verified Customer Verified Customer

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I love the dealership and the people that work there are very friendly to everyone very friendly to everyone More

by vanessabattle65 Verified Customer Verified Customer

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We had a great experience with Serra Kia. The sales team did a fantastic job The sales team did a fantastic job More

by auengineer93 Verified Customer Verified Customer

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The car was sold to me hastily. The salesman did not go over the features of the car with me nor did he point out the fact that there was damage to the front grill and bumper that I The salesman did not go over the features of the car with me nor did he point out the fact that there was damage to the front grill and bumper that I only noticed after I got the car home. I had to ask several times about current recalls on the car before I got an answer. I am still having issues with my trade in. I'm getting dead silence on that issue. I hope they realize that according to the state, if they don't come get it after a certain amount of time, I get to keep it. The sad thing is my husband works for this company. If this is how they treat employees, that doesn't say much. More

by sweetiej66 Verified Customer Verified Customer

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They are friendly, efficient, and extremely helpful! I love this dealership. I will always bring my truck to them to be serviced! I love this dealership. I will always bring my truck to them to be serviced! More

by Nia Austin Verified Customer Verified Customer

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Jacob was great to work with. He listened to our needs and was able to deliver on them. A very friendly, personable and professional experience. PS I did not rate Abdul Mugha He listened to our needs and was able to deliver on them. A very friendly, personable and professional experience. PS I did not rate Abdul Mughal because I do not recall interacting with anyone by that name. More

by greg-newynn Verified Customer Verified Customer

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This is a great place. Chris was so kind and got me into a voltswagen Jetta. I love this car. My credit was not very good but he worked on it for me. Thank you Serra Kia Tr Chris was so kind and got me into a voltswagen Jetta. I love this car. My credit was not very good but he worked on it for me. Thank you Serra Kia Trussville and Chris for making my dream happen❤️ More

by budsherbs Verified Customer Verified Customer

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Very knowledgeable, friendly, and a pleasure to deal with! The transaction was easy and fast! with! The transaction was easy and fast! More

by acouch1714 Verified Customer Verified Customer

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Rashard was a great sales person. He diligently listened to my wants, needs and must haves. In addition he didn’t force selections upon me he simply allowed me to look and explore veh He diligently listened to my wants, needs and must haves. In addition he didn’t force selections upon me he simply allowed me to look and explore vehicles until I found the one to meet my desires. Abdula was really good at what he does. He made every effort to secure financing at the rate and terms I was willing to pay. We didn’t get exactly what I would have desired, but we made a reasonable compromise. He went above and beyond, even calling Kia Finance to lower my rate. Great job Team. Thanks for your kindness and attention to detail. More

by mona_pitts Verified Customer Verified Customer

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