Serra Trussville Kia

Great experience every time I go there! Always a great experience! Frankie is so professional and pleasant to deal with.He always goes the extra mile in providing the best service.I will con Always a great experience! Frankie is so professional and pleasant to deal with.He always goes the extra mile in providing the best service.I will continue to use Serra Trusville Kia for all my Kia needs. More

Excellent Care One of the few dealerships I actually look forward to taking my car to. They treat you like a true VIP. Very convenient location as well. One of the few dealerships I actually look forward to taking my car to. They treat you like a true VIP. Very convenient location as well. More

Quick, thorough, organized, and friendly. Bill = 5 stars! Excellent service and attentive service! Friendly, thoughtful, and thorough. Worked with us to teach us all about the car purchases Bill = 5 stars! Excellent service and attentive service! Friendly, thoughtful, and thorough. Worked with us to teach us all about the car purchases. Insightful to our needs. Never pushy! Always considerate of our needs and questions. Wonderful experience! More

Not time at all! My visit here was awesome. The gentleman who worked with me and took my information was very informative about what maintenance needed to be done on t My visit here was awesome. The gentleman who worked with me and took my information was very informative about what maintenance needed to be done on the car, but not in a pressuring way. I left my car there, as when I went to a different dealership I was there for over 4 hours. At Serra, I didn't have an appointment, but it only took half as long, if not shorter, to have everything done. I was very pleased. More

Exquisite Amazing! They took care of me in a decent and timely manner. The customer service was great and the staff was very professional and caring. Amazing! They took care of me in a decent and timely manner. The customer service was great and the staff was very professional and caring. More

I don’t want to be called, texted, be on a mailing list just Because I used your service center. It’s absolutely, xxxxing ridiculous that I have to put up with this for a recall. There is no need for contact wit Because I used your service center. It’s absolutely, xxxxing ridiculous that I have to put up with this for a recall. There is no need for contact with me. I have told you before do not contact More

Friendly and quick Friendly staff comfortable waiting area reasonably quick oil change and tire rotation.i would highly recommend this service center for any one and any Friendly staff comfortable waiting area reasonably quick oil change and tire rotation.i would highly recommend this service center for any one and any car or truck. More

Review Isaiah was very professional and friendly. He made the car buying experience easy & relaxed. We were not informed a spare was not included, that was Isaiah was very professional and friendly. He made the car buying experience easy & relaxed. We were not informed a spare was not included, that was very disappointing that information was withheld. More

Great experience and wonderful employees Kayla helped us get the right car for our son and was an absolute joy to work with. She has the sweetest personality and worked hard to get us to the Kayla helped us get the right car for our son and was an absolute joy to work with. She has the sweetest personality and worked hard to get us to the price level we were looking for. More

Fast and pleasant service visit I had to take our car in to have a spare key programmed and to have some other minor issues looked at. I was expecting to be there all day, since that I had to take our car in to have a spare key programmed and to have some other minor issues looked at. I was expecting to be there all day, since that's what it's normally like at other dealerships. After only a couple hours, I was done and headed out the door. Very pleasant experience! More