Serra Trussville Kia

Fantastic Service My KiA had software update, so I made an appointment with the dealer who sold me my car. When I arrived, a very polite young man met me and proceeded My KiA had software update, so I made an appointment with the dealer who sold me my car. When I arrived, a very polite young man met me and proceeded to check me in, answer my questions, and show me where to wait. He explained all the amenities available to me as I wait. The young man called me when my car was ready. He had spot cleaned the inside and washed my windshield. How nice! I will definitely return to the KIA dealer in Trussville even though I live inChelsea. More

Service Great service very friendly. Scheduling was easy and I was in and out less than an hour! I highly recommend this dealership for your service needs Great service very friendly. Scheduling was easy and I was in and out less than an hour! I highly recommend this dealership for your service needs More

Really inviting I felt like my issues were important and I was more than just the next customer in line. I'll definitely be back going forward. I felt like my issues were important and I was more than just the next customer in line. I'll definitely be back going forward. More

Maintenance Always amazing with Frankie! So nice and informative offers beverages and great service. I look to see him for help when I visit. He lets me know what Always amazing with Frankie! So nice and informative offers beverages and great service. I look to see him for help when I visit. He lets me know what’s important and what is offered if I’m on budget. Just an amazing guy! More

Great service visit Man at counter was very nice. Car was done quicker than I was told it should be. Did not try to sell me everything extra like most places do. Man at counter was very nice. Car was done quicker than I was told it should be. Did not try to sell me everything extra like most places do. More

The Best Always love coming to this dealship to get my car serviced. Not only is it conveniently located down from my house, but the service is so great and cu Always love coming to this dealship to get my car serviced. Not only is it conveniently located down from my house, but the service is so great and customer service is excellent. This was my first interaction with this customer service rep. But he kept the tradition of excellent customer service alive. More

Courteous. Great customer service. They took their time to work with me. Got me in the car I wanted. Made my Fathers Day excellente. Was worth the drive fron Atl. They took their time to work with me. Got me in the car I wanted. Made my Fathers Day excellente. Was worth the drive fron Atl. More

God service They gave me good service they got the problem fixed. But they told me 4 or 5 hours so I waited around it ended up be 7 hours and I had lost my whole They gave me good service they got the problem fixed. But they told me 4 or 5 hours so I waited around it ended up be 7 hours and I had lost my whole day waiting for what I was told a 4 to 5 hour job this is after I orked the night before. I would not buy another Kia They all was very nice but not to the point to see I was passed tired of waiting. More

Awesome!! Mr. Vance is always Awesome every time I come in. They have my car ready within an 1hr or less. I will not go no where else to have my car serviced. H Mr. Vance is always Awesome every time I come in. They have my car ready within an 1hr or less. I will not go no where else to have my car serviced. He explains every thing to you in great detail on what is needed and what was done on your car. Just Awesome customer service!!! Love it here! More