Serra Chrysler Dodge Jeep RAM Lake Orion
Lake Orion, MI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Great communication, updates. Thorough and fast. Xx xx xx xx xx xx xx xx xx Thorough and fast. Xx xx xx xx xx xx xx xx xx More
I bought a 2026 Dodge ram pick up truck and I had a problem with the engine check light just at 3000 miles and I brought it in and you had my truck for 34 days and I called to get it back and everythin problem with the engine check light just at 3000 miles and I brought it in and you had my truck for 34 days and I called to get it back and everything was fixed and checked out and now I’m bringing the wife up to get a lease or something from Vinnie More
Service has been good. I did take my vehicle to the body shop as well on Monday 6/22/26 (Second time) The paint is chipping on the hood, areas on the driver side front fend I did take my vehicle to the body shop as well on Monday 6/22/26 (Second time) The paint is chipping on the hood, areas on the driver side front fender and passenger side back door panel. The first visit was in June 2025. Three months after purchasing the new vehicle in April. Brian did have the hood touched up. However, the touch of paint has come off. Now it shows where the original paint was sanded in order for the touch-up paint to stay. Now the hood shows sanded hood marks and the paint touch-ups have flaked off. Brian took pictures to submit to Chrysler for a claim. I also reached out to Chrysler 06/22/2026 regarding the chipping paint. Ref#97139974 More
My experience was just fine. The gentlemen taking in my car kept sending me back and forth from one counter to another. The gentleman that took care of me to check my car in coul The gentlemen taking in my car kept sending me back and forth from one counter to another. The gentleman that took care of me to check my car in could see what was happening (the run around I was getting) and decided to check me in himself which I was grateful for. Thank you for not continuing to 'pass the buck'. More
Ordered parts and when they arrived service center called to set up appointment based upon my schedule. Arrived and while I was planning on 2 hours, it was completed and I was out the door in just over an ho to set up appointment based upon my schedule. Arrived and while I was planning on 2 hours, it was completed and I was out the door in just over an hour. More
Quick, efficient and great communication with customer! Highly recommend this service department to anyone! Thank you! Highly recommend this service department to anyone! Thank you! More
My car was in for a recall, an oil change and a parking brake issue. Dan was very polite and listened to my concerns about the car. He explained why my parking brake kept coming on automatically and showed brake issue. Dan was very polite and listened to my concerns about the car. He explained why my parking brake kept coming on automatically and showed me in the settings how to change it. I had an appointment. I was taken in immediately when I arrived and the car was completed in the time frame given. Dan also directed me to a sales person as my lease is ending soon. More



