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Serra Chrysler Dodge Jeep RAM Lake Orion

Lake Orion, MI

4.6
1,265 Reviews
Welcome to Serra Chrysler Dodge Jeep Ram Lake Orion, Proudly Serving the Greater Auburn Hills, Rochester Hills, Oxford, Pontiac and Clarkston Area Here in the Lake Orion area, when drivers are searching for the renowned quality and caliber of a reliable Chrysler, Dodge, Jeep and Ram vehicle, they know they can come to Serra Chrysler Dodge Jeep RAM Lake Orion. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Auburn Hills, Rochester Hills, and Pontiac drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Oxford and Clarkston with sales, selection, service, financing, and much more. Professional, Courteous Automotive Assistance Whether you're in the market for a brand-new vehicle, a deal on a used model, or you need an oil change on your Chrysler, Dodge, Jeep and Ram model, we're always ready and waiting to help you get what you need. We live by the golden rule at Serra Chrysler Dodge Jeep RAM Lake Orion and we treat everyone who visits us in the Oxford, Pontiac and Clarkston area exactly how we would want to be treated. We make each transaction with us easy and transparent, from sales to navigating auto financing deals, and we make caring for your vehicle for the long haul easier as well, with expert service and parts centers. Visit Serra Chrysler Dodge Jeep RAM Lake Orion Today to get Started Our showroom in Lake Orion is a quick drive from the surrounding Auburn Hills and Rochester Hills areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
Contact Dealership

3800 S Lapeer Rd

Lake Orion, MI

48359

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Showing 1,265 reviews

June 26, 2026

Great communication, updates. Thorough and fast. Xx xx xx xx xx xx xx xx xx More

by lc3schlaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinnie Battani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob
Jun 26, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for sharing your feedback on your Dodge Durango service. Vinnie is glad our communication and quick turnaround met your expectations. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

June 26, 2026

I bought a 2026 Dodge ram pick up truck and I had a problem with the engine check light just at 3000 miles and I brought it in and you had my truck for 34 days and I called to get it back and everythin More

by LJMHUBBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Essa
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Pappas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinnie Battani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Koan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Byrnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Graybill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devyn Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcy Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamil Grzych
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for trusting us with your Dodge Ram. We’re glad our team resolved the check engine light and appreciate your patience during the 34 days it was in service. We look forward to helping your wife find the right lease with Vinnie. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

June 26, 2026

Service has been good. I did take my vehicle to the body shop as well on Monday 6/22/26 (Second time) The paint is chipping on the hood, areas on the driver side front fend More

by jenny.huotari
Recommend Dealer
Yes
Employees Worked With
Christopher Bas
Jun 26, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for sharing your experience with us, Jenny. I appreciate your feedback regarding the paint issues on your vehicle and understand how frustrating this must be. Our team is committed to ensuring that you are satisfied with your vehicle and our service at Serra Chrysler Dodge Jeep Ram Lake Orion. Please feel free to reach out to me directly if you have any further questions or need assistance as we work on this claim with Chrysler. We look forward to resolving this matter for you. Sincerely, Ron MacEachern Dealer Partner

June 25, 2026

My experience was just fine. The gentlemen taking in my car kept sending me back and forth from one counter to another. The gentleman that took care of me to check my car in coul More

by crw105
Recommend Dealer
Yes
Jun 26, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for sharing your experience with us. I’m glad to hear that one of our team members stepped in to assist you and help streamline the process at Serra Chrysler Dodge Jeep Ram Lake Orion. Your feedback is valuable, and I appreciate your understanding. If you have any further concerns or suggestions, please feel free to reach out to us. We look forward to serving you again. Sincerely, Ron MacEachern Dealer Partner

June 25, 2026

It was easy & not too long of a wait. See you next time Serraü More

by RRBAKER1966
Recommend Dealer
Yes
Employees Worked With
Keon
Jun 25, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Glad to hear the wait was brief and the process straightforward. We look forward to servicing your Jeep Compass again. Safe travels until then. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

June 25, 2026

Ordered parts and when they arrived service center called to set up appointment based upon my schedule. Arrived and while I was planning on 2 hours, it was completed and I was out the door in just over an ho More

by TMEISSNER88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb & Carly
Jun 25, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for sharing your experience with your Ram 1500 service. We’re glad we could schedule your appointment at a time that worked for you and complete the work in just over an hour. We appreciate your feedback and look forward to helping you again. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

June 25, 2026

I trust the employees at the Serra Lake Orion dealership. Thanks four help! Bill Carlson More

by wdcarlson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vehicle Oil Change Service Dept.
Jun 25, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for trusting our team with your Chrysler Pacifica. We’re glad to have helped and hope to serve you again in the future. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

June 25, 2026

Quick, efficient and great communication with customer! Highly recommend this service department to anyone! Thank you! More

by pldiegs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Vartanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We’re thrilled our team delivered quick, efficient service and kept you informed during your Ram 1500 visit. Your recommendation means a lot to us. Thanks for trusting us with your vehicle! Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

June 24, 2026

My car was in for a recall, an oil change and a parking brake issue. Dan was very polite and listened to my concerns about the car. He explained why my parking brake kept coming on automatically and showed More

by rmfmlp
Recommend Dealer
Yes
Employees Worked With
Dan
Jun 24, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your wonderful review! I’m thrilled to hear that Dan provided you with polite and attentive service during your visit to Serra Chrysler Dodge Jeep Ram Lake Orion. It’s great to know that he addressed your concerns and helped you with your parking brake settings. I appreciate your feedback, and we look forward to seeing you again soon, especially as you explore your options for your upcoming lease. Safe driving! Sincerely, Ron MacEachern Dealer Partner

June 23, 2026

Friendly, helpful and honest Friendly, helpful honest , keep me updated and described the process before starts the job More

by abg3
Recommend Dealer
Yes
Employees Worked With
Kaleb
Jun 24, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your wonderful review! I truly appreciate your kind words about our team at Serra Chrysler Dodge Jeep Ram Lake Orion. It's great to hear that you found our staff friendly, helpful, and honest throughout the process. we strive to keep our customers informed, and I'm glad we could meet your expectations. Looking forward to assisting you again in the future! Sincerely, Ron MacEachern Dealer Partner

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