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Michael Koan
Michael Koan at Serra Chrysler Dodge Jeep RAM Lake Orion

Michael Koan

New/Used Car Sales & Leasing Professional

Serra Chrysler Dodge Jeep RAM Lake Orion

3800 S Lapeer Rd
Lake Orion, MI 48359

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Michael Koan

June 26, 2026

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Employee Rating

I bought a 2026 Dodge ram pick up truck and I had a problem with the engine check light just at 3000 miles and I brought it in and you had my truck for 34 days and I called to get it back and everythin More

by LJMHUBBY
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Recommend Dealer
Yes

Other Employees Tagged: George Essa, George Pappas, Vinnie Battani, Ryan Byrnes, Jordan Graybill, Devyn Cicero, Marcy Graham, Courtney Conley, Kamil Grzych

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Jun 26, 2026

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for trusting us with your Dodge Ram. We’re glad our team resolved the check engine light and appreciate your patience during the 34 days it was in service. We look forward to helping your wife find the right lease with Vinnie. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

May 26, 2026

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Happy with dealer experience and sales representative. Interesting car still evaluating the changes but happy More

by JLBUMOL
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Yes
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May 26, 2026

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your feedback! I’m pleased to hear that you had a positive experience with us at Serra Chrysler Dodge Jeep Ram Lake Orion. We’d love the opportunity to make your next visit a 5-star experience. If there’s anything we can do to improve your experience or address any concerns, please don’t hesitate to reach out to us directly. Sincerely, Ron MacEachern Dealer Partner

May 04, 2026

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I was so impressed with Michael Koan! Friendly, professional, and efficient! Definitely an asset to your dealership! More

by Lawlerdk
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Yes
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May 05, 2026

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your wonderful review! I’m thrilled to hear that Michael made such a positive impression on you with his friendly and professional service. At Serra Chrysler Dodge Jeep Ram Lake Orion, we strive to provide efficient and top-notch experiences for my customers. I appreciate your kind words, and we hope to see you again soon! Sincerely, Ron MacEachern Dealer Partner

March 20, 2026

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I was pleased with how everything went. They were very professional and I was very happy about how things were handled. More

by Otisglaw3
Recommend Dealer
Yes

Other Employees Tagged: Michael Koan

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Mar 22, 2026

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Serra Chrysler Dodge Jeep RAM Lake Orion! Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

February 12, 2026

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I get you in and out quickly and do a thorough check of all your vehicle systems More

by aisthorpe1
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Yes
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February 05, 2026

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Down to earth, not hype or xxxxxxxx just good old fashioned customer service. I will be back! More

by CHRIS.WILLIAMS8423
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Recommend Dealer
Yes

Other Employees Tagged: Josh Vartanian

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November 10, 2025

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I have been here many times and I like the staff and commitment to customers More

by JOHNNYFLASH66
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Yes

Other Employees Tagged: John Smith

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September 05, 2025

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Michael Koan in sales was very organized and professional throughout the process. I'd refer him. More

by JIMIANGE64
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Yes
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August 01, 2025

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advisor was courteous and efficient and the service was great. also he correction incorrect information in the Chrysler system. More

by dmscac
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Yes
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