Serra Buick GMC of Rochester Hills

Ron Farmer did a great job in helping me in my service visit. Clear, concise information was given and exceeding my expectation of getting me in and out in a timely fashion. Nice work! visit. Clear, concise information was given and exceeding my expectation of getting me in and out in a timely fashion. Nice work! More

My favorite dealership service department around! These guys are the BEST and always take amazing care of me. Ron is amazing and I look forward to working with him again in the future. I also always These guys are the BEST and always take amazing care of me. Ron is amazing and I look forward to working with him again in the future. I also always have to give compliments to the service department manager, Jayson McGuire, because he is the best around and that is no exaggeration. He has always taken care of me and I could not recommend him and his team enough. Thank you all for all that you do!!! More

Ron was very helpful with handling my car's service. He also was helpful when I needed to return the car for something that was missed. He also was helpful when I needed to return the car for something that was missed. More

Consistently delivers excellent customer service while respecting customers’ time and needs, creating a positive and pleasant experience. respecting customers’ time and needs, creating a positive and pleasant experience. More

Ron Farmer helped me out considerably with a check engine light issue. Set up an appointment for bringing my vehicle in. Really recommend Ron and Serra Buick. light issue. Set up an appointment for bringing my vehicle in. Really recommend Ron and Serra Buick. More

Great dealer. Great people. Always happy with my experience whenever I come into the dealership Great people. Always happy with my experience whenever I come into the dealership More

The service department was great! All the Service advisors were attentive and my service advisor, Ron was exceptionally nice! Came in late afternoon on a Friday and they were still All the Service advisors were attentive and my service advisor, Ron was exceptionally nice! Came in late afternoon on a Friday and they were still able to service my car that day. The only suggestion I have would be to install a snack vending machine in the waiting room. The coffee machine was a very nice one with several options. Also More

Everyone in the service department was friendly, helpful and professional - answered all my questions and addressed my concerns. I arrived on time and the service was immediately started, which iwas very m and professional - answered all my questions and addressed my concerns. I arrived on time and the service was immediately started, which iwas very much appreciated. Thank you for a very satisfied experience. More

Great advisor and service everything was explained and service was completed in a timely manner service was completed in a timely manner More

The service department was efficient. However, when I used my gm rewards they charged me the taxes. Fox Chevy does not do this. I found this interesting. However, when I used my gm rewards they charged me the taxes. Fox Chevy does not do this. I found this interesting. More