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Serra Buick GMC of Rochester Hills

Rochester Hills, MI

4.5
47 Reviews
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855 S Rochester Rd

Rochester Hills, MI

48308

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Showing 47 reviews

November 25, 2024

Nice work they were helpful and special thanks to Sandra Bernier ..thanks for the great work More

by dalaweymark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandra Bernier
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

Outstanding! No issues. When I'm in the market for another car, I will checkout Serra Buick GMC. Hopefully, Kathy Hone will still be working there. More

by mcarrier1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Hone
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Bought a car from this dealership this year. Worked with Jake Swanson, he was helpful without putting any pressure on us. Thank you Jake and the rest of the dealership! More

by Coltonkennedy8318
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

I am a repeat customer. Excellent service always. I would highly recommend them to friends. More

by amyngust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Moore
July 08, 2024

Second time they have damaged my vehicle in Service. Then they act like I am a liar and blow me iff adter saying they will take care if. I take my Denali to the Dealer so i can be confident with the s More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont know
April 29, 2024

Great experience with sales and management team. I will recommend to friends.will definitely return. More

by Irish
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jenna and Bill
April 14, 2024

Truck was in shop 16 days. Truck broke 6 day after receiving it back. Staff is polite but services are not the best More

by alan.lomasney
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill sutter
April 09, 2024

I am a repeat customer. Everyone is so nice and helpful. Bill and Sandra are the best! More

by Mary Trbovich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandra and Bill
April 01, 2024

Great service since the vehicle test until you buy it, they help to make the process easier. Grantt is the best! More

by Jorge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grantt
March 18, 2024

Staff was responsive and the whole process moved quickly .Sales Consultant Troy Taylor was really a good guy to work with, and Matt Kopp handled the financing in a very professional manner More

by tanddg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Taylor
2
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