Back

Secor Subaru

New London, CT

4.7
1,912 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent! Subaru Service building located on 1st Ave behind main/sales building!
Contact Dealership

501 Broad Street

New London, CT

06320

Directions

By Type

Showing 1,912 reviews

June 25, 2024

Kyle was professional and kept me informed of the service being performed. Kyle also made sure the car was washed and vacuumed when the service was complete More

by Robey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pricone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Secor Subaru responded

Robey, thanks for sharing your positive experience with Kyle and the team at Secor Subaru! We're glad to hear everything went smoothly.

June 22, 2024

Smooth professional service system. Need better online response to queries. I still don’t know if my info in client database fixed. More

by LINDARUTAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Secor Subaru responded

Linda, thank you for the review. We appreciate your feedback and will certainly take it into consideration for future improvements to our communication processes. If there are any outstanding questions or concerns that we can address for you, please feel free to contact me directly at your earliest convenience. Respectfully, Shawn Murray - Service Manager - smurray@secorauto.com

June 21, 2024

They do a great good job and they fixed the problem with my car hundred percent recommended More

by OFCARLOSOSORIO188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Secor Subaru responded

Thank you for coming to see our team! We hope you visit again! - Secor Subaru

June 20, 2024

Becky and Kaitlyn were very efficient and pleasant to work with. I feel I was well served. More

by rmfarmer48
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Secor Subaru responded

Thank you for coming to see our team! We hope to see you again! - Secor Subaru

June 18, 2024

Everyone at Secor was professional and friendly. I will definitely be a repeat customer! Thank you! More

by Tracy McGrath
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Dube
Jun 18, 2024 -

Secor Subaru responded

We are honored to receive your support, Tracy. Thank you! - Secor Subaru Team

June 16, 2024

Hassle free service, quick to notify when car is ready for pick up and pricing is fair. Associate team is also friendly More

by alex_heroux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Secor Subaru responded

Thank you for sharing your positive experience with Secor Subaru! We're glad to hear our team provided hassle-free service and fair pricing. We appreciate your support!

June 14, 2024

Great experience from initial appointment setting, drop off and communication throughout the day while my car was being evaluated and fixed. Also appreciated them helping to get the repairs covered under t More

by SHORTY3BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Secor Subaru responded

Thanks for sharing your positive experience with Secor Subaru! We're glad to hear that our team provided excellent service and helped get your repairs covered under warranty. Safe driving!

June 13, 2024

It was a Great experience. I would go back again in the future. Very helpful More

by kegreslp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Pricone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Dube
Jun 13, 2024 -

Secor Subaru responded

We appreciate you leaving our team this kind review! We look forward to serving you again. Thank you! - Secor Subaru

June 13, 2024

Service is good. Shawn Katie and Becky were very helpful and polite in handling my service needs! I was grateful I was given a loaner car over the 2 days my vehicle More

by DIANEPEZZOLESI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Secor Subaru responded

Diane, we're delighted to hear that Shawn, Katie, and Becky provided you with excellent service at Secor Subaru. Thanks for sharing your positive experience!

June 12, 2024

Easy to schedule service. Discount was applied by tech for the service. Dealership good to work with. More

by GBALUKONIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Secor Subaru responded

We're glad to hear that scheduling your service was easy and you had a positive experience with our team at Secor Subaru. Thanks for the review!

...
8
...