Kaitlyn Gray
Kaitlyn Gray at Secor Subaru
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Kaitlyn Gray

Service Advisor

Secor Subaru

501 Broad Street
New London, CT 06320

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4.8
93 Reviews
4.8

93 Reviews

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93 Reviews of Kaitlyn Gray

June 06, 2024

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Employee Rating

Kyle and the dealership alwats are professional, willing to listen and answer questions as ybey discuss the plan for the car. He has an excellent rappor with the customers. More

by MARIA.MOULTHROP
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Recommend Dealer
Yes

June 05, 2024

Dealership Rating
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Kait was absolutely amazing! She was kind, knowledgeable, friendly, courteous, helpful, and caring. She was very patient with me, as I walk with a walker, and answered all my que More

by BOOKLOVERBRI
Service Price Transparency
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Recommend Dealer
Yes
Jun 06, 2024

Secor Subaru responded

Thank you for sharing such a detailed and positive review! We're delighted to hear that Kait provided exceptional service and went above and beyond during your visit at Secor Subaru. We'll be sure to pass along your kind words, and we look forward to assisting you in the future!

June 05, 2024

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Thanks. Always excellent service at Secor. Kaitlyn is very personable; notifications and service completed in a timely manner. More

by SUZYDON
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Recommend Dealer
Yes

Other Employees Tagged: Rebecca Nutt

Jun 05, 2024

Secor Subaru responded

We appreciate your feedback! It's great to hear that Kaitlyn and the Secor Subaru team provided excellent service. Thanks for choosing us!

June 02, 2024

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From the front desk to the repair garage, everyone at Secor is helpful, knowledgeable and professional. More

by SSAVITEER
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Recommend Dealer
Yes
Jun 03, 2024

Secor Subaru responded

Thank you for sharing your positive experience! We're delighted to hear that our team at Secor Subaru provided helpful, knowledgeable, and professional service. We appreciate your support!

June 01, 2024

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I went in for an oil change and tire rotation and almost 2 hours later it was done. I had made an appointment hoping it would be around an hour with the safety inspection being done also. The service person More

by gdavis219
Service Price Transparency
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Recommend Dealer
No
Jun 03, 2024

Secor Subaru responded

Thank you for sharing your feedback. We're sorry to hear about the wait time and lack of communication during your visit to Secor Subaru. We'll work on improving our service efficiency and keeping customers better informed in the future. We appreciate your patience!

May 31, 2024

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Competent and trust worthy at all times // do an excellent job with never any surprises More

by JIM0752
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Recommend Dealer
Yes
May 31, 2024

Secor Subaru responded

Thank you for trusting our team for all of your automotive needs! -Secor Subaru

May 31, 2024

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Prompt service able to accommodate off hour drop off and pick up staff go out of their way to be accommodating More

by TIMMYT0
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Recommend Dealer
Yes
May 31, 2024

Secor Subaru responded

Thank you for the positive feedback! We're glad to hear our team at Secor Subaru could accommodate your needs and provide prompt service. We appreciate your support!

May 31, 2024

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No complaints, quick and courteous service. Clean and comfortable waiting room. All employees were top notch. More

by QUAILCT
Recommend Dealer
Yes
Jun 03, 2024

Secor Subaru responded

Thank you for the positive feedback! We're glad to hear that our team at Secor Subaru provided quick and courteous service, and that you found our waiting room comfortable. We appreciate your support!

May 31, 2024

Dealership Rating
Employee Rating

Everyone was very helpful. The process to check in was smooth and they stayed in touch with updates. Kaitlyn was very friendly. More

by kagearing
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Secor Subaru responded

Thank you for the positive feedback! We're glad to hear that Kaitlyn and our team at Secor Subaru made your experience smooth and kept you well-informed. We appreciate your support!

May 31, 2024

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Employee Rating

Very friendly and efficient workers. I trust them completely. I highly recommend them for anyone looking for a positive experience with a car dealership. More

by GARYGULA5
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 03, 2024

Secor Subaru responded

Thank you for the high recommendation! We're glad to hear our team at Secor Subaru provided a friendly and efficient experience. We appreciate your trust in us!

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