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Secor Subaru

New London, CT

4.7
1,912 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent! Subaru Service building located on 1st Ave behind main/sales building!
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501 Broad Street

New London, CT

06320

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Showing 1,912 reviews

August 12, 2024

Everyone there in the service department was super nice especially Anastasia. They did performer a service, but the issue is not resolved. It is not their fault though as the other Subaru dealership caused More

by CRISTIN525
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Secor Subaru responded

Cristin, thank you for your kind words about our team at Secor Subaru. We appreciate your feedback and encourage you to reach out if we can be of further assistance!

August 09, 2024

Secor Subaru has been wonderful at servicing our car. They always get it in a timely manner and communicate while it is being worked on. This car goes to college with my son and I appreciate the thoroug More

by Lauralowry2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Secor Subaru responded

Laura, we're delighted to hear that our service team at Secor Subaru has been able to provide you with timely and thorough care for your son's car. Thanks for sharing your positive experience!

August 08, 2024

Anastasia was very friendly and courteous. She put me at ease knowing my Subaru Forester would be taken care of. More

by PHUTA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Secor Subaru responded

We're delighted to hear that Anastasia provided such friendly and courteous service at Secor Subaru. Thanks for trusting us with your Subaru Forester!

August 05, 2024

I have used Tire Rack in the past to find the best tires for my Subaru Outback at the best price I could get. Secor service has installed them. Recently Secor service noted that I needed new tires. They sug More

by danfreiert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Secor Subaru responded

Thank you for sharing your experience! We're glad to hear that the upgraded tire finder on Secor Subaru's website made your purchase easier and more convenient. We appreciate your trust in our service team and look forward to assisting you again in the future!

August 04, 2024

Davie was very helpful and answered all my questions and concerns. Gave me a good explanation of the workings of the new car. Couldn’t have been more helpful, very happy with his service More

by jwirzbicki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Pricone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Dube
Aug 05, 2024 -

Secor Subaru responded

We're delighted to hear that Davie provided such helpful service and thorough explanations at Secor Subaru. We hope to see you next time! Enjoy your new ride!

August 03, 2024

Finally a fast oil change. Thank you great job. Had the twins with me. Waiting room sufficed. More

by GWINTROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Secor Subaru responded

Thank you for your review. We look forward to earning that extra star next time! - Secor Subaru

August 02, 2024

I always have gotten great service from Secor and when I bought my 2025 Forester, the salesman was excellent!!! More

by Mona Chalmers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Pricone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2024 -

Secor Subaru responded

Hi Mona, we're delighted to hear you had a great experience with our team at Secor Subaru! Enjoy your new 2025 Forester!

July 09, 2024

My partner purchased a 2021 Subaru Legacy last month. Jessica Martin was his salesperson and could not have been more friendlier and on the ball! She worked hard and diligently in getting him into a beau More

by magnano33@icloud.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Dube
Jul 09, 2024 -

Secor Subaru responded

Hi Magnano! Thank you for sharing this wonderful feedback! We're delighted to hear that Jessica and Austin made the car-buying experience smooth and enjoyable at Secor Subaru. We appreciate your kind words about our team, and we're glad you felt valued as customers. Enjoy the 2021 Subaru Legacy!

July 05, 2024

Excellent service friendly knowledgeable staff always willing to help vehicle is always cleaned on my pickup day More

by LUNDYSEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Secor Subaru responded

Thank you for the kind words! We're delighted to hear that our team at Secor Subaru provided excellent service and kept your vehicle spotless. We appreciate your support!

June 30, 2024

Very informative and trustworthy,made the whole process on the purchasing of vehicle that much easier.., More

by ricknyg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chocolat Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Dube
Jul 01, 2024 -

Secor Subaru responded

Rick, we're delighted to hear that your experience at Secor Subaru was smooth and informative. Thanks for choosing us! Safe travels!

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