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Secor Subaru

New London, CT

4.7
1,912 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent! Subaru Service building located on 1st Ave behind main/sales building!
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501 Broad Street

New London, CT

06320

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Showing 1,912 reviews

September 12, 2024

Always very accommodating . I always get my service done there. Over 5 years dealing with this dealership More

by MITZELOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Secor Subaru responded

Thank you for your loyalty over the past 5 years! We're glad to hear that Secor Subaru continues to meet your service needs. We look forward to serving you in the future!

September 10, 2024

Xxx c c c x c z z z z k y p w u More

by GDASHRIVER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Secor Subaru responded

Thank you for the five-star rating! We'll see you next time! - Secor Subaru

September 09, 2024

My car was actually totaled and Kyle and the whole dealership was supportive and very effective at communicating with me and my insurance agency More

by lsamton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Secor Subaru responded

We're glad to hear Kyle and the Secor Subaru team were able to support you through a tough situation. Thanks for sharing your experience!

September 07, 2024

David was very nice and incredibly helpful. When it's time for me to make a decision he'll get my sale! More

by follemj
Recommend Dealer
Yes
Employees Worked With
David Pricone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Secor Subaru responded

We're delighted to hear that David provided such helpful service at Secor Subaru. We look forward to assisting you with your future purchase! Safe travels!

September 07, 2024

The team at Secor takes care of our car in a timely and friendly manner at a reasonable price. More

by Andymeeks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eggert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Secor Subaru responded

Andy, thank you for trusting the Secor Subaru team with the care of your vehicle! We appreciate your kind review and look forward to seeing you next time!

September 07, 2024

I was greeted warmly and treated with respect throughout the car-buying process. This was a pleasant experience from start to finish. More

by johansen-ashworth
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Dube
Sep 09, 2024 -

Secor Subaru responded

Johansen-Ashworth, we're delighted to hear that you had a pleasant experience with us at Secor Subaru. Thanks for sharing your positive feedback!

September 06, 2024

OK, I really hate these type of surveys that ask for a written review statement. More

by TIGA34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Secor Subaru responded

We appreciate your review and star rating. We hope to assist you again! - Secor Subaru

August 26, 2024

Everything was handled smoothly and with efficiency and I was completely happy with my purchase More

by jwirzbicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Secor Subaru responded

Thank you for trusting the Secor Subaru team with your business! We're happy to hear you're satisfied with your purchase and hope you won't hesitate to reach out if we can be of service again in the future!

August 20, 2024

Anastasia went above and beyond searching an underlying cause and found that the cause that the DCM was faulty. It's been fixed and inder warranty. More

by DMAVERY114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Secor Subaru responded

We're glad to hear that Anastasia provided exceptional service and resolved the issue with your DCM at Secor Subaru. Thanks for sharing your experience!

August 19, 2024

Did work that I said not to and now my glove compartment won't close properly. More

by KNICKERSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Pullen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Secor Subaru responded

Please bring this in at your convenience and we will have this remedied Thank you, Shawn Murray Secor Subaru Service Manager

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