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Secor Subaru
New London, CT
1,897 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,897 reviews
October 23, 2024
Everyone was very knowledgeable, and friendly. Took very good care of me.great service from everyone Took very good care of me.great service from everyone More
by shadowwhite
Verified Customer
October 22, 2024
I find my experience with dropping off my Subaru for service easy and effortless. I appreciate the text messages on my vehicle’s progress report and the estimate time of being finished. service easy and effortless. I appreciate the text messages on my vehicle’s progress report and the estimate time of being finished. More
by missliss81
October 16, 2024
Great fast service. I was getting text updates on my car during the service. Clean and vacuum was a plus I was getting text updates on my car during the service. Clean and vacuum was a plus More
by GARYSLATER
October 16, 2024
Good people trying to help customers. Quality of work is well done. Helpful and polite Quality of work is well done. Helpful and polite More
by michaelwall82
October 11, 2024
Dan is the man! He hooked it up with a top of the line 2024 Crosstrek Wilderness. After almost 5 months with the vehicle I can safely say I’m in love with this car a He hooked it up with a top of the line 2024 Crosstrek Wilderness. After almost 5 months with the vehicle I can safely say I’m in love with this car and will definitely be returning to Secor in the future. Austin was there to answer all of my questions and assist in the the easiest decision I’ve made all year! More
by Jackson
Employees Worked With
Other Employees :
Kyle from the service department also gets 5 stars , Sarah Connolly
October 10, 2024
Dave Pricone has sold me my last 3 cars (at 3 different dealerships), he has always been a straight shooter and has guided me well when sorting through choices. I have found the people I’ve encountered at dealerships), he has always been a straight shooter and has guided me well when sorting through choices. I have found the people I’ve encountered at Secor Subaru to be very helpful and forthcoming. More
by itslouie28
Employees Worked With
Other Employees :
Unknown employee in the detail shop at the Lotus dealership
October 10, 2024
I could Not have had a more pleasant experience then The one I had at the dealership. one I had at the dealership. More
by M941
Employees Worked With
Other Employees :
The gentleman who drove me back-and-forth to my home for the required update on my Subaru was exceptionally nice
October 10, 2024
Kyle was nice and helpful. He explained everything that was going to happen and kept me up to date on what was going on with my car and how they were going to fix it. He explained everything that was going to happen and kept me up to date on what was going on with my car and how they were going to fix it. More
by BOOKLOVERBRI
October 02, 2024
Always satisfied with Subaru in New London. Very helpful and even got me in last minute for an oil change before my trip. Great work! Very helpful and even got me in last minute for an oil change before my trip. Great work! More
by KMONTOYA_17
September 30, 2024
Advisor was awesome. Quality work without pressure to do more than what I thought necessary. Quality work without pressure to do more than what I thought necessary. More
by JOHNGAEBE
