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Secor Subaru

New London, CT

4.7
1,912 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent! Subaru Service building located on 1st Ave behind main/sales building!
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501 Broad Street

New London, CT

06320

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Showing 1,912 reviews

March 08, 2024

Secor Subaru in New London represents quality and service (in all departments) rarely found these days. More

by jsigel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Secor Subaru responded

Hi J Sigel! We're delighted to know that you had a great experience with our team at Secor Subaru in New London. We strive for quality and service across all departments! Thanks for your review.

March 06, 2024

This is the first time I've leased a vehicle here, effective 2/29/24. More

by sharonsoja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Dube
Mar 06, 2024 -

Secor Subaru responded

Thank you for your confidence in Secor Subaru, and for your business. We are grateful to have you as a customer!

March 06, 2024

Subaru is good, but they did not wash my car again after my oil change. They advertise this car wash but only follow up on it roughly half the time. More

by JEFFREY.KOHRT
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Mar 06, 2024 -

Secor Subaru responded

Jeffrey, we appreciate your feedback and apologize for the oversight regarding the car wash. We'll make sure to address this with our team at Secor Subaru so that it doesn't happen again in future visits. Thanks for bringing this to our attention!

March 06, 2024

Kaitlyn was so welcoming and knowledgeable! It is very clean and well organized! Amazing experience! More

by reinhart.lindsey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Gray
Mar 06, 2024 -

Secor Subaru responded

Hi Reinhart! Thank you for leaving us this five-star review and kind words about Kaitlyn from our service team at Secor Subaru! We'll see you next time!

March 05, 2024

No TY Don't try to charge me $207 for a tire when they are $168 on your own website. Otherwise Happy. More

by AUPERINM
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Mar 06, 2024 -

Secor Subaru responded

Hi! We appreciate your feedback and we're glad to know that you are generally happy with our service at Secor Subaru. We'll look into the pricing discrepancy you've mentioned - thanks for bringing it to our attention!

March 05, 2024

We called for an estimate / quote regarding work that needed to be done. My bill was twice the amount I expected to pay. Quote was $192.76 + tax for bearing. Belt was $131 + tax. Oil change $74.50 + tax. More

by MKATHRYN43
Recommend Dealer
No
Employees Worked With
Kyle Pullen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Mar 06, 2024 -

Secor Subaru responded

Thank you for reaching out. If you could please contact me directly, I would be happy to review your bill and provide credit where appropriate. Respectfully, Shawn Murray - Service Manager - smurray@secorauto.com

March 04, 2024

Very professional without pressure Amazing deal on my trade and purchase price. Went out of there way to satisfy all of my needs More

by Robey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Murray
Mar 05, 2024 -

Secor Subaru responded

Hi Robey! It's great to know that you had such a positive experience at Secor Subaru. We always aim for professionalism and satisfaction in all our deals. Enjoy your ride!

March 03, 2024

5 Dave was excellent Every thing was change to new car and completed before I I got there Insurance Remote starter Warranty Registration Great job More

by Stangp100
Recommend Dealer
Yes
Employees Worked With
Austin Dube, Austin Dube
Mar 04, 2024 -

Secor Subaru responded

We're glad to know that you had an excellent experience with Dave at Secor Subaru! It's great to see everything was ready and waiting for your arrival. Thanks for the review, we appreciate it!

March 02, 2024

It was fine. They are very through and informative. I would recommend them to others More

by BACOSTAS
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Mar 04, 2024 -

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

March 02, 2024

It was great. Having a loaner car saved my jobs. Service is great. I just wish it wasn't so expensive. More

by 4MICHAELJPEERY
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia Rebell
Mar 04, 2024 -

Secor Subaru responded

Michael, we're glad to know our loaner car service was a lifesaver for you at Secor Subaru. We understand your concerns about cost and appreciate the feedback. Thanks for choosing us!

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