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Secor Subaru

New London, CT

4.7
1,897 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent! Subaru Service building located on 1st Ave behind main/sales building!
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501 Broad Street

New London, CT

06320

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Showing 1,897 reviews

November 15, 2024

Anastasia is argumentative and staff there make mistakes a lot! She started to get angry with me. I did not appreciate her attitude. More

by SUDDIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anastacia Rebell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Secor Subaru responded

Thank you for the review. I'm disappointed to hear about your experience and will make sure this situation gets looked into & addressed with the appropriate members of our team. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Shawn Murray - Service Manager - smurray@secorauto.com

November 14, 2024

I had pretty bad anxiety about buying a car especially because I had bought my last Subaru at another dealership but had a bad experience so I wouldn’t go back. Austin and Dan made the buying experience e More

by sniski860
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Secor Subaru responded

We're delighted to hear that Austin and Dan made your car-buying experience smooth and hassle-free at Secor Subaru. Thank you for giving us the opportunity to earn your business. We hope to see you again in the future!

November 13, 2024

At Secor Subaru I experienced a calm and friendly atmosphere with an experienced staff that presented but didn’t pressure me as a customer. More

by stuck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Secor Subaru responded

Thank you for sharing your experience with us at Secor Subaru! We're glad to hear that our team provided a calm and friendly atmosphere without any pressure. We appreciate your feedback and hope to see you again in the future!

November 13, 2024

I am ALWAYS treated with the upmost respect from all staff members at Secor Subaru. I trust their workmanship and always feel that the work performed is completed with my safety in mind. i wouldn't go More

by CTEACHER294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Secor Subaru responded

Thank you for your loyalty and trust in Secor Subaru! We're delighted to know that our team consistently provides respectful service with safety as a priority. We look forward to continuing to meet your service needs!

November 10, 2024

Larry Becker and Austin Dupe are skilled professionals in all aspects of their work. Their concern and attention throughout the process of selling a vehicle make the experience truly satisfying for the purch More

by DAMONPAT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Secor Subaru responded

Thank you for your continued trust in Secor Subaru! We're delighted to hear that Larry and Austin provided a satisfying experience. Your recommendation means a lot, and we're here whenever you need us!

November 08, 2024

Was a wonderful experience. Especially first time buying a brand new car. 10/10 would recommend More

by Cestittle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Wildes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pricone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Secor Subaru responded

Thank you for trusting Secor Subaru with your first new vehicle purchase! We're happy to hear our team made the experience a great one and we hope you won't hesitate to reach out if we can be of service again in the future. Take care!

November 04, 2024

This is the third Subaru I have purchased from Dan Mirles at Secor Subaru. He is very professonal, and treats the customer fairly. More

by WSTRUZ6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Secor Subaru responded

Thank you for your continued trust in Secor Subaru and Dan Mirles! We're delighted to hear about your positive experiences with us. Enjoy your new Subaru, and we look forward to serving you again in the future!

October 26, 2024

Started the day with a flat tire. Spare tire put on thanks to Subaru Roadside Assistance. Drove into Secor Subaru without an appointment and Kaitlyn found a technician available to More

by Elizabeth
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Secor Subaru responded

Elizabeth, we're delighted to hear that Kaitlyn and the Secor Subaru team turned your day around! Safe travels ahead!

October 26, 2024

Dealership is great and trustworthy. This is our second Subaru we have gotten at this dealership. More

by davejackson39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chocolat Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pricone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Secor Subaru responded

Dave, thank you for trusting the Secor Subaru team with your loyal business! We appreciate your support and look forward to working with you again next time. Until then, take care and enjoy your new Subaru!

October 24, 2024

Thank you. I feel comfortable taking my Rubasu to you guys for service than anybody else. More

by PARTYMIXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Secor Subaru responded

This is great to hear! Thank you for coming to Secor Subaru!