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Secor Subaru

New London, CT

4.7
1,912 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent! Subaru Service building located on 1st Ave behind main/sales building!
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501 Broad Street

New London, CT

06320

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Showing 1,912 reviews

April 06, 2024

Service and tire repair went very smoothly. The waiting area was comfortable and timing for service was quick. Thank you More

by SHH99188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Secor Subaru responded

Hi! We're glad to know that your service visit went smoothly and you found our waiting area comfortable at Secor Subaru. We appreciate the feedback, thank you!

April 06, 2024

I appreciate the honesty of the repair shop. I have dealt with other dealerships that will find a major repair even when you bring in car for oil change. I thought that I needed brake job and Se More

by jllevine52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Secor Subaru responded

Hi J L Levine! We're glad to know that you appreciated our honesty at Secor Subaru's repair shop. It's important for us that our customers trust us and feel comfortable with the services we provide. Thank you for your positive feedback!

April 05, 2024

As always, this team is very professional and very knowledgeable. It was an issue with back order on the parts. However, as soon as they came in that morning before 8 AM, I was able to schedule my app More

by SUDDETH.JAMES
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Secor Subaru responded

We're glad to know that our team at Secor Subaru was able to keep you updated and provide a professional service. Thanks for your patience with the back order, we appreciate it!

April 05, 2024

The service was quick, efficient, and easy to schedule. Kaitlyn was friendly and made me feel comfortable. I will definitely return here for my next service. More

by SMITHJUL
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Secor Subaru responded

We're glad to know Kaitlyn and our team at Secor Subaru provided you with quick and efficient service. We look forward to seeing you for your next visit!

April 05, 2024

Kyle was helpful and thorough. He addressed all my issues and the service was done quicker than I expected. More

by Reizha Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Secor Subaru responded

Reizha, it's great to know that Kyle was able to provide you with the excellent experience we strive for at Secor Subaru. We appreciate your feedback and look forward to serving you again in the future!

April 04, 2024

I'm very pleased with the the staff at Secor Subaru. I bought a vehicle using the used hybrid tax credit, and the staff took the time to research the credit completely, and finalized the buying process More

by max.bakke
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Dube
Apr 04, 2024 -

Secor Subaru responded

We're glad to know you had a smooth and quick buying process at Secor Subaru! Our team always strives to provide thorough information for our customers. Thanks for choosing us, enjoy your new vehicle!

April 03, 2024

Super fast, excellent service, I was kept updated ever step of the way Very clean More

by TIMSYLVESTRE
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Gray
Apr 04, 2024 -

Secor Subaru responded

It makes our day to read your review, Tim! Thank you for choosing Secor Subaru!

April 03, 2024

Problem after I picked up my car. They were right on it and let me keep the loa we until problem was diagnosed and fixed More

by Shepardowner245
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Gray
Apr 04, 2024 -

Secor Subaru responded

We're glad to know that our team at Secor Subaru was able to quickly address and fix the issue with your car. Thanks for sharing this positive feedback, we appreciate it!

April 02, 2024

Professional. Quick. Courteous. Secor and Anastacia did a great job all around. Thank you very much. More

by CHENEY.IAN
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia Rebell
Apr 03, 2024 -

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

April 01, 2024

The appointment was easy to schedule, everyone was courteous and took the time to explain things. More

by MYLILDOXIE
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Murray
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