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Secor Subaru

New London, CT

Overview
Employees
Reviews
Vehicles
4.7
1,912 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent! Subaru Service building located on 1st Ave behind main/sales building!
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501 Broad Street

New London, CT

06320

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Showing 1,912 reviews

May 03, 2024

The cust supt people for oil change have been very nice, and thorough explaining the service provided, and the that I will need in the future. More

by petertr97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Secor Subaru responded

We appreciate your feedback! It's great to know our team at Secor Subaru was able to provide you with a thorough explanation of the services. We look forward to assisting you in the future!

May 03, 2024

Excellent customer service and communication. They were efficient in diagnosing my car's issues as well as getting me the estimate for repairs. The repairs were done in a timely manner. More

by spiro_curis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Secor Subaru responded

We're happy to hear our team provided you with excellent service here at Secor Subaru! Thanks for your positive feedback and please don't hesitate to reach out if we can be of assistance again in the future!

May 01, 2024

She was very professional and friendly. Keeping me updated on my car's progress and future needs. More

by CORRIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

April 29, 2024

David was honest and very helpful. The process went well and everyone was helpful and professional. More

by sdenegar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Wildes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pricone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Dube
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Apr 30, 2024 -

Secor Subaru responded

We're happy to hear you had a great experience with David & the team here at Secor Subaru! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

April 28, 2024

Greeted by Jessica who was pleasant, courteous and beautiful smile. Showroom clean and neat. Friendly atmosphere. More

by janicek885
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Dube
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Apr 30, 2024 -

Secor Subaru responded

Hi Janice! We're delighted to know that Jessica and our team at Secor Subaru made your visit a pleasant one. Thanks for the kind words about our showroom too!

April 26, 2024

I did not have any experience with dealership side, only service center for recall support More

by codybobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Secor Subaru responded

Thank you for the review! It was our pleasure to assist with your recall and we hope you'll keep us in mind for any future automotive needs! - The Secor Subaru Team

April 26, 2024

I was treated very well. Kyle was very thoughtful. I live in Jewett City but couldnt get back. He was sympathetic and got me in and out quickly. He was great and I appreciate More

by bvanbeene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky she's always awesome
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Apr 29, 2024 -

Secor Subaru responded

Hi B Vanbeene! We're glad to know that Kyle was able to assist you efficiently and effectively at Secor Subaru. We appreciate your feedback and are here for any future needs!

April 26, 2024

Very efficient visit, friendly staff, comfortable waiting room, great service. I will definitely keep coming back. More

by thomas.a.lanz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Secor Subaru responded

Hi Thomas A! We're glad to know that you had a positive experience at Secor Subaru! We appreciate your feedback about our friendly staff and comfortable waiting room. Looking forward to seeing you again for future services!

April 26, 2024

Good place to buy used cars. But when I bought my car which cost me more than 30K they've did lousy job to fix minor external damages. More

by PULATMAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Secor Subaru responded

We appreciate your feedback. We're sorry if the repairs on minor external damages didn't meet your expectations, we'll certainly take this into account moving forward. Please don't hesitate to reach out if you have more information to share with us. Thank you, Paul Holden - General Manager - (860) 442-3232

April 26, 2024

Hello, I have always loved going to Secor Subaru. I have bringing my cars in for years. I bought both my Subarus from this dealership and only bring them here for service. Everyone is very profess More

by WANTINKNOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Secor Subaru responded

Sue, we're so glad to know you've had consistently great experiences with us at Secor Subaru. We appreciate your loyalty and look forward to continuing the service for many more years!

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