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Secor Subaru
New London, CT
1,912 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,912 reviews
May 20, 2024
Secor service in NewLondon provided prompt , thorough and courteous service. I recommend this service center to Subaru owners! courteous service. I recommend this service center to Subaru owners! More
by MLABRECQUE4
Verified Customer
May 20, 2024
Problem not solved. Was billed for a part that was not needed and not installed. Was billed for a part that was not needed and not installed. More
by A_design
May 19, 2024
Very friendly, helpful and accommodating service. Made my experience easy. Would/will choose them again. Made my experience easy. Would/will choose them again. More
by SAUNG37
May 18, 2024
Great dealership and great staff. Both David and Austin were very helpful and did not get frustrated in the slightest when we asked a million questions because this was mine and my hu Both David and Austin were very helpful and did not get frustrated in the slightest when we asked a million questions because this was mine and my husbands first experience at buying a new car. I also did not feel pressured or scammed in the slightest. More
by lyonskeighla
Employees Worked With
Other Employees :
Austin Dube
May 18, 2024
Kyle was amazing. Listened to what I needed and got the problem resolved without basically accusing me of causing the problem due to my neglect (which is what Holmgren Listened to what I needed and got the problem resolved without basically accusing me of causing the problem due to my neglect (which is what Holmgren ALWAYS does). I felt vakued and respected and they have definitely earned my service business going forward. More
by jeffrey21
Employees Worked With
May 17, 2024
They said they vacuumed my car, but did not. Kyle, Becky, and the service techs are excellent. Kyle, Becky, and the service techs are excellent. More
by alisonbreichard
Employees Worked With
May 16, 2024
Maintenance at this dealership scratched my steering wheel, dented my door exterior by hitting it against a car lift, and chipped the paint on the end of my door. wheel, dented my door exterior by hitting it against a car lift, and chipped the paint on the end of my door. More
by Jim
May 12, 2024
My wife and I have bought lots of different cars. This dealership had to be the easiest to deal with when looked at a car liked it. They never pushed us for a deposit. I told him that I would let the This dealership had to be the easiest to deal with when looked at a car liked it. They never pushed us for a deposit. I told him that I would let them know by the next day And then with two hours, I called them back told him that I’m buying the car two days later we signed the papers very happy. They treat you like family, but sometimes family treat you like xxxx lol all the kidding around very nice dealership to deal with my next vehicle will be with them again Dave, thank you very much for being an awesome salesman More
by marcmorgan45
May 09, 2024
Excellent customer service! I will definitely recommend Secor to all I know looking for a new car!!! I will definitely recommend Secor to all I know looking for a new car!!! More
by runfourme
Employees Worked With
Other Employees :
Wayne is wonderful, making purchasing a car a breeze!! Thank you! I love my Crosstrek , Austin Dube
May 09, 2024
Everyone was pleasant and cooperative. Job done in time specified. Woul get rid of TV in waiting room. Job done in time specified. Woul get rid of TV in waiting room. More
by spjson
